Why Won't My Patient Act Like a Jerk?

I'm avoiding Mr. G's room. I shouldn't have read the emergency room notes from the other hospital, where this middle‐aged man raised a stink about the wait. What type of person calls the triage nurse a bitch? From the timestamps on the electronic medical record notes, he stormed from that ER and dro...

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Publicado en:Hastings Center Report Vol. 49; no. 6; pp. 4 - 6
Autor principal: Baruch, Jay
Formato: Artículo
Publicado: Wiley-Blackwell Nov2019
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        Narcotics
        Substance abuse
        Traffic accidents
        Patients' attitudes
        Abdominal pain
        Diarrhea
        Fluid therapy
        Vomiting
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          Narcotics
          Substance abuse
          Traffic accidents
          Patients' attitudes
          Pharmaceutical and medicine manufacturing
          Pharmaceuticals and pharmacy supplies merchant wholesalers
          Abdominal pain
          Diarrhea
          Fluid therapy
          Vomiting
      ab: I'm avoiding Mr. G's room. I shouldn't have read the emergency room notes from the other hospital, where this middle‐aged man raised a stink about the wait. What type of person calls the triage nurse a bitch? From the timestamps on the electronic medical record notes, he stormed from that ER and drove his abdominal pain, vomiting, diarrhea, and discontent directly across town to us. I'm reminded of this oft‐quoted aphorism from Sir William Osler: "The good physician treats the disease; the great physician treats the patient who has the disease." It's cited by medical educators as an invocation to never forget the humanistic heart at the center of clinical care. But what if the patient is a jerk? That I haven't met Mr. G, only read briefly about him, doesn't stop these ugly feelings from surfacing.
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