Healthcare Facility Uses Lean Principles to Enact Systemwide Culture Change.
A hospital's process improvement (PI) could begin with a focus on reducing gaps in quality service. The Cleveland Clinic started such a process, focusing on engaging all employees in process improvement — rather than leaving the work to one PI team.
| Published in: | Hospital Case Management Vol. 28; no. 2 |
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| Format: | Journal Article |
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Relias LLC
Feb2020
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| Online Access: | View this record in EBSCOhost |