Internet‐based pharmacy and centralised dispensing: an exploratory mixed‐methods study of the views of family practice staff.

Objectives: Over the last decade, technological advances, market competition and increasing pressures for efficiencies across healthcare systems have resulted in changes to the processes and policies involved in medicines prescribing and dispensing. The aim of this study was to explore the views of...

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Publicado en:International Journal of Pharmacy Practice Vol. 28; no. 1; pp. 56 - 66
Autores principales: Hall, Nicola, Wilkes, Scott, Sherwood, John
Formato: research tables/charts Journal Article
Publicado: Oxford University Press / USA Feb2020
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Feb2020
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      pub: Oxford University Press / USA
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        10.1111/ijpp.12573
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        atl: Internet‐based pharmacy and centralised dispensing: an exploratory mixed‐methods study of the views of family practice staff.
      aug:
        au:
          Hall, Nicola
          Wilkes, Scott
          Sherwood, John
        affil: Faculty of Health and Wellbeing, University of Sunderland, Sunderland UK
      sug:
        subj:
          Physicians, Family Psychosocial Factors
          Technology, Pharmaceutical England
          Internet England
          Pharmacy Service England
          Human
          Exploratory Research
          Qualitative Studies
          Focus Groups
          Cross Sectional Studies
          Surveys
          Probability
          England
          Thematic Analysis
          Interviews
          Sellers and Selling
          Patient Safety
          Sample Size
      ab: Objectives: Over the last decade, technological advances, market competition and increasing pressures for efficiencies across healthcare systems have resulted in changes to the processes and policies involved in medicines prescribing and dispensing. The aim of this study was to explore the views of family practice staff, including GPs, on the perceived impact of changes associated with remote dispensing and the increasing availability of distance‐selling pharmacies. Methods: Exploratory mixed‐methods study using qualitative focus groups and an online cross‐sectional survey distributed to a non‐probability sample of staff from family practices across England. Survey items were developed based on existing literature and initial thematic analysis from the focus groups and adapted using cognitive interviewing techniques. Key findings: Findings suggest that family practice staff believe that where and how prescriptions are dispensed impacts on their practice and patients. Frequent contact with distance‐selling pharmacies is not common; however, highlighted concerns included patient safety issues and the potential threat to the loss of valued elements and sustainability of community pharmacy and dispensing practices. Identified concerns and experiences are unlikely to be routinely discussed within or between practices, limiting opportunities for shared learning and consideration of the potential impact of changes to dispensing processes and policies. Conclusions: Further research is needed to confirm these exploratory findings, due to the low response rate and sample size. Findings, nevertheless, highlight how wider changes in dispensing processes may have unintended consequences on other aspects of the healthcare system.
      pubtype: Academic Journal
      doctype:
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        tables/charts
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      ougenre: Article
    language: English
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