Best Practice Guideline for Patient-Centred Care in South African Public Hospitals.
Delivery of quality healthcare in South African is framed by the Batho Pele ("People First") principles and the National Patients' Rights Charter, both of which emphasise patient-centred care. However, underfunding, mismanagement, and neglect of the South African public infrastructure result in the...
| Publicado en: | Africa Journal of Nursing & Midwifery Vol. 21; no. 2; pp. 1 - 21 |
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| Autores principales: | , , , , |
| Formato: | Journal Article |
| Publicado: |
Unisa Press
2019
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=141281323&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 141281323 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 16825055 Z0G jtl: Africa Journal of Nursing & Midwifery issn: 16825055 maglogo: N pubinfo: dt: 2019 vid: 21 iid: 2 pid: 38319 pub: Unisa Press artinfo: ui: 141281323 10.25159/2520-5293/4590 141281323 ppf: 1 ppct: 20 formats: fmt: @attributes: type: P tig: atl: Best Practice Guideline for Patient-Centred Care in South African Public Hospitals. aug: au: Jardien-Baboo, Sihaam Ricks, Esmeralda ten Ham-Baloyi, Wilma van Rooyen, Dalena Jordan, Portia affil: Nelson Mandela University, South Africa sug: subj: Practice Guidelines Nursing Practice, Evidence-Based Patient Centered Care Hospitals, Public South Africa South Africa National Institute for Health and Care Excellence Communication Ethics, Nursing Family Centered Care Cultural Competence Organizational Culture Work Environment Collaboration Interprofessional Relations ab: Delivery of quality healthcare in South African is framed by the Batho Pele ("People First") principles and the National Patients' Rights Charter, both of which emphasise patient-centred care. However, underfunding, mismanagement, and neglect of the South African public infrastructure result in the implementation of these policy documents often not being evident in practice. The challenges of rendering patient-centred care under such circumstances spurred the development of an evidence-based best practice guideline to assist professional nurses in public hospitals. This article outlines the development of a best practice guideline for patient-centred care in public hospitals. An adapted version of the approach recommended by the Clinical Guidelines Advisory Committee of the National Institute for Health and Clinical Excellence was applied to develop the guideline. The draft guideline was submitted to experts for review. Thereafter it was modified and finalised. Nine sets of recommendations related to practice, education, organisation and policy were developed as part of the guideline. These involve (1) embracing values and beliefs foundational to patient-centred care; (2) optimal communication in all facets of care; (3) rendering of basic nursing care practices; (4) family involvement; (5) awareness of the importance of culture in patient-centred care; (6) organisational and managerial support; (7) organisational champions; (8) positive work environment; and (9) organisational structure that promotes interprofessional collaborative practice. It is anticipated that the guideline can be implemented after pilot testing and can be used by professional nurses rendering care to patients in public hospitals in South Africa. pubtype: Academic Journal doctype: Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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