Patients' Perceptions of Caring and Uncaring Nursing Encounters in Inpatient Rehabilitation Settings.

This study explores and describes caring and uncaring nursing encounters from the perspective of the patients admitted to inpatient rehabilitation settings in South Africa. The researchers used an exploratory descriptive design. A semistructured interview guide was used to collect data through indiv...

Full description

Bibliographic Details
Published in:Africa Journal of Nursing & Midwifery Vol. 21; no. 2; pp. 1 - 19
Main Authors: Cheruiyot, Joan C., Brysiewicz, Petra
Format: research tables/charts Journal Article
Published: Unisa Press 2019
Online Access:View this record in EBSCOhost
fields @attributes:
  recordID: 1
pdfLink:
plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=141281328&site=ehost-live
header:
  @attributes:
    shortDbName: ccm
    uiTerm: 141281328
    longDbName: CINAHL Complete
    uiTag: AN
  controlInfo:
    bkinfo:
    dissinfo:
    jinfo:
      jid:
        16825055
        Z0G
      jtl: Africa Journal of Nursing & Midwifery
      issn: 16825055
      maglogo: N
    pubinfo:
      dt: 2019
      vid: 21
      iid: 2
      pid: 38319
      pub: Unisa Press
    artinfo:
      ui:
        141281328
        141281328
        141281328
        10.25159/2520-5293/5973
        141281328
      ppf: 1
      ppct: 18
      formats:
        fmt:
          @attributes:
            type: P
      tig:
        atl: Patients' Perceptions of Caring and Uncaring Nursing Encounters in Inpatient Rehabilitation Settings.
      aug:
        au:
          Cheruiyot, Joan C.
          Brysiewicz, Petra
        affil: University of KwaZulu-Natal, South Africa
      sug:
        subj:
          Rehabilitation Centers South Africa
          Patient Admission
          Rehabilitation Nursing
          Caring
          Nurse-Patient Relations
          Patient Attitudes Evaluation
          Human
          Inpatients
          South Africa
          Conceptual Framework
          Descriptive Research
          Exploratory Research
          Semi-Structured Interview
          Content Analysis
          Empathy
          Punishment
          Nurse Attitudes
          Vulnerability
          Empowerment
          Quality of Nursing Care
          Nursing Role
          Adult
          Middle Age
          Aged
          Aged, 80 and Over
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Aged: 65+ years
          Aged, 80 & over
      ab: This study explores and describes caring and uncaring nursing encounters from the perspective of the patients admitted to inpatient rehabilitation settings in South Africa. The researchers used an exploratory descriptive design. A semistructured interview guide was used to collect data through individual interviews with 17 rehabilitation patients. Content analysis allowed for the analysis of textual data. Five categories of nursing encounters emerged from the analysis: noticing and acting, and being there for you emerged as categories of caring nursing encounters, and being ignored, being a burden, and deliberate punishment emerged as categories of uncaring nursing encounters. Caring nursing encounters make patients feel important and that they are not alone on the rehabilitation journey, while uncaring nursing encounters make the patients feel unimportant and troublesome to the nurses. Caring nursing encounters give nurses an opportunity to notice and acknowledge the existence of vulnerability in the patients and encourage them to be present at that moment, leading to empowerment. Uncaring nursing encounters result in patients feeling devalued and depersonalised, leading to discouragement. It is recommended that nurses strive to develop personal relationships that promote successful nursing encounters. Further, nurses must strive to minimise the patients' feelings of guilt and suffering, and to make use of tools, for example the self-perceived scale, to measure this. Nurses must also perform role plays on how to handle difficult patients such as confused, demanding and rude patients in the rehabilitation settings.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
    refInfo:
    holdings:
      @attributes:
        islocal: N