Public Personnel Management Process Capability Assessment.
Personnel management plays a critical role in the success of public organizations. Our literature review shows that there is a lack of systematic guidance on how to improve Public Personnel Management Process (PPMP) quality. Software Process Improvement and Capability Determination (SPICE) is a proc...
| Publicado en: | Public Personnel Management Vol. 49; no. 1; pp. 111 - 141 |
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| Autores principales: | , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
Mar2020
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=141509383&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 141509383 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 00910260 PPM jtl: Public Personnel Management issn: 00910260 maglogo: Y pubinfo: dt: Mar2020 vid: 49 iid: 1 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 141509383 141509383 141509383 10.1177/0091026019833412 141509383 ppf: 111 ppct: 30 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Public Personnel Management Process Capability Assessment. aug: au: Gökalp, Ebru Demirörs, Onur Eren, P. Erhan affil: Middle East Technical University, Ankara, Turkey sug: subj: Public Sector Organizations Personnel Management Quality Assessment Benchmarking Quality Improvement Human Case Studies Quality Management, Organizational Leadership Information Technology Decentralization Models, Structural Organizational Efficiency Organizational Structure Semi-Structured Interview Government Employees Descriptive Statistics Employer-Employee Relations Employee Performance Appraisal Employee Incentive Programs Staff Development Collaboration Administrative Personnel Structured Questionnaires Open-Ended Questionnaires ab: Personnel management plays a critical role in the success of public organizations. Our literature review shows that there is a lack of systematic guidance on how to improve Public Personnel Management Process (PPMP) quality. Software Process Improvement and Capability Determination (SPICE) is a process assessment framework that is successfully used by software organizations during the past two decades. The framework can also be used as a baseline to generate process capability models for different specific domains/sectors. We have utilized this approach for the government domain and we developed the process definition of PPMP. To observe the benefits and usability of the model, we have performed a multiple case study, including the assessments of three organizations' PPMP capability levels and the development of action plans for PPMP improvement. The findings show that the proposed approach is applicable for identifying the PPMP capability levels and is capable of providing a roadmap for moving to the next level. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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