Applying standardisation tools in social work practice from the perspectives of social workers, managers, and politicians: a Swedish case study: Användning av standardiseringsverktyg i socialt arbete ur socialarbetares, chefers och politikers perspektiv: En svensk fallstudie

This article reports findings from a case study of the practical application of a standardisation tool in everyday social work practice. The example tool used herein is the Swedish version of the UK-based Integrated Children's System, which in Sweden is known as Children's Needs in Focus (Barns Beho...

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Publicado en:European Journal of Social Work Vol. 23; no. 2; pp. 265 - 277
Autores principales: Skillmark, Mikael, Oscarsson, Lars
Formato: Artículo
Publicado: Taylor & Francis Ltd Mar2020
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Applying standardisation tools in social work practice from the perspectives of social workers, managers, and politicians: a Swedish case study: Användning av standardiseringsverktyg i socialt arbete ur socialarbetares, chefers och politikers perspektiv: En svensk fallstudie
      aug:
        au:
          Skillmark, Mikael
          Oscarsson, Lars
        affil:
          Department of Social Work, Linneaus University, SE-351 95 Växjö, Sweden
          Department of Social Sciences, Ersta Sköndal Bräcke University College, Stockholm, Sweden
      su:
        Sweden
        Corporate culture
        Documentation
        Practical politics
        Social services
        Psychology of social workers
        Human services programs
        Executives
        Intention
        Medical needs assessment
        Medical protocols
        Professional practice
      sug:
        subj:
          Corporate culture
          Documentation
          Practical politics
          Social services
          Psychology of social workers
          Human services programs
          Sweden
          Other Individual and Family Services
          Executives
          Intention
          Medical needs assessment
          Medical protocols
          Professional practice
      keyword:
        accounts
        discretionary space
        domänteori
        domain theory
        handlingsutrymme
        Integrated Children's System
        Social work
        Socialt arbete
        standardisation tools
        standardiseringsverktyg
        accounts
        discretionary space
        domänteori
        domain theory
        handlingsutrymme
        Integrated Children's System
        Social work
        Socialt arbete
        standardisation tools
        standardiseringsverktyg
      ab: This article reports findings from a case study of the practical application of a standardisation tool in everyday social work practice. The example tool used herein is the Swedish version of the UK-based Integrated Children's System, which in Sweden is known as Children's Needs in Focus (Barns Behov i Centrum; BBIC). The study analyses group and individual interviews with social workers, managers and politicians using concepts from implementation research and the micro-sociological concept of accounts. The findings demonstrate how participants describe and explain their deviations from the BBIC manual and from the more informal intentions of the tool. Such deviations are conditioned by the fact that professionals often employ their own discretion in their work, which is necessarily inherent in human service occupations such as social work. Although the BBIC was initially well received, the professionals describe how that reception eventually turned to scepticism and a more critical stance toward the manual. This can be attributed to both absence of significant necessary implementation conditions and key organisational factors as well as a lack of compatibility between the tool's construction and users' needs and expectations. This article also discusses the general socio-technical and organisational implications of these findings.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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