Fostering Civility in Learning Conversations: Introducing the PAAIL Communication Strategy.

Supplemental digital content is available in the text. Background: Civility, psychological safety, and effective stress management are essential for meaningful learning conversations. Problem: Incivility triggers fear and humiliation, impairs clinical judgment and learning, reduces psychological saf...

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Publicado en:Nurse Educator Vol. 45; no. 3; pp. 139 - 144
Autores principales: Clark, Cynthia M., Fey, Mary K.
Formato: tables/charts Journal Article
Publicado: Lippincott Williams & Wilkins May/Jun2020
Acceso en línea:Ver este registro en EBSCOhost
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      dt: May/Jun2020
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      pub: Lippincott Williams & Wilkins
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        atl: Fostering Civility in Learning Conversations: Introducing the PAAIL Communication Strategy.
      aug:
        au:
          Clark, Cynthia M.
          Fey, Mary K.
        affil: Author Affiliations: Strategic Nursing Advisor (Dr Clark), ATI Nursing Education, Boise, Idaho
      sug:
        subj:
          Learning Methods
          Conversation
          Students, Nursing
          Patient Safety
          Decision Making, Clinical
          Stress, Psychological Prevention and Control
          Anxiety Prevention and Control
          Models, Theoretical
      ab: Supplemental digital content is available in the text. Background: Civility, psychological safety, and effective stress management are essential for meaningful learning conversations. Problem: Incivility triggers fear and humiliation, impairs clinical judgment and learning, reduces psychological safety, and increases cognitive load. These factors converge to make learners less likely to incorporate feedback, speak up when there is a problem, and discuss practice errors and patient safety issues. Approach: The authors combined the Basic Assumption and the PAAIL (Preview, Advocacy1, Advocacy2, Inquiry, and Listen) conversational strategy to help surface (rather than obscure) both educators' and learners' thinking. The synergy of these 2 strategies allows educators to identify individual learning needs and develop the learners' clinical judgment skills. This process improves learning by reducing incivility and cognitive load, improving psychological safety, and strengthening clinical judgment skills. Conclusion: This conversational strategy can minimize stress and anxiety in learners and optimize learning.
      pubtype: Academic Journal
      doctype:
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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