Patient decision-making personas: An application of a patient-centered cognitive task analysis (P-CTA).
Personas can be used to understand patterns of variation in patients' performance of cognitive work, particularly self-care decision making. In this study, we used a patient-centered cognitive task analysis (P-CTA) to develop self-care decision-making personas. We collected data from 24 older adults...
| Publicado en: | Applied Ergonomics Vol. 87 |
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| Autores principales: | , , , , , , , |
| Formato: | Journal Article |
| Publicado: |
Elsevier B.V.
Sep2020
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=143554204&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 143554204 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 00036870 ALO jtl: Applied Ergonomics issn: 00036870 maglogo: N pubinfo: dt: Sep2020 vid: 87 pid: 82545 pub: Elsevier B.V. place: Philadelphia, Pennsylvania artinfo: ui: 143554204 143554204 NLM32310109 10.1016/j.apergo.2020.103107 NLM32310109 143554204 ppct: 1 formats: tig: atl: Patient decision-making personas: An application of a patient-centered cognitive task analysis (P-CTA). aug: au: Holden, Richard J. Daley, Carly N. Mickelson, Robin S. Bolchini, Davide Toscos, Tammy Cornet, Victor P. Miller, Amy Mirro, Michael J. affil: Department of Medicine, Indiana University School of Medicine, USA sug: subj: Heart Failure Psychosocial Factors Decision Making Self Care Psychosocial Factors Task Performance and Analysis Health Behavior Prospective Studies Patient Centered Care Chronic Disease Cross Sectional Studies Male Aged Female Clinical Assessment Tools Scales Aged: 65+ years Male Female ab: Personas can be used to understand patterns of variation in patients' performance of cognitive work, particularly self-care decision making. In this study, we used a patient-centered cognitive task analysis (P-CTA) to develop self-care decision-making personas. We collected data from 24 older adults with chronic heart failure and 14 support persons, using critical incident and fictitious scenario interviews. Qualitative analyses produced three personas but revealed that individuals exemplify different personas across situations. The Rule-Following persona seeks clear rules, exercises caution under uncertainty, and grounds actions in confidence in clinician experts. The Researching persona seeks information to gain better understanding, invents strategies, and conducts experiments independently or with clinicians. The Disengaging persona does not actively seek rules or information and does not attempt to reduce uncertainty or conduct experiments. We discuss the situational nature of personas, their use in design, and the benefits of P-CTA for studying patient decision making. pubtype: Academic Journal doctype: Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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