Remote communication for people with disabilities: Support persons' views on benefits, challenges, and suggestions for technology development.
BACKGROUND: Being able to communicate through digital channels is a prerequisite for participation in contemporary society. People with communicative and cognitive disabilities (CCDs) face challenges in this area, thus often being excluded from participating fully in society. OBJECTIVE: This qualita...
| Published in: | Technology & Disability Vol. 32; no. 2; pp. 69 - 81 |
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| Main Authors: | , , |
| Format: | research tables/charts Journal Article |
| Published: |
Sage Publications Inc.
2020
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| Online Access: | View this record in EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=143829223&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 143829223 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10554181 3QS jtl: Technology & Disability issn: 10554181 maglogo: N pubinfo: dt: 2020 vid: 32 iid: 2 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 143829223 143829223 143829223 10.3233/TAD-190254 143829223 ppf: 69 ppct: 12 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Remote communication for people with disabilities: Support persons' views on benefits, challenges, and suggestions for technology development. aug: au: Buchholz, Margret Holmgren, Kristina Ferm, Ulrika affil: Department of Health and Rehabilitation, Institute of Neuroscience and Physiology, Sahlgrenska Academy, University of Gothenburg, Göteborg, Sweden sug: subj: Persons with Disabilities Communication Aids for Persons with Disabilities Assistive Technology Communicative Disorders Cognition Disorders Support, Psychosocial Attitude Human Male Female Qualitative Studies Focus Groups Thematic Analysis Child Adolescence Adult Middle Age Aged Funding Source Child: 6-12 years Adolescent: 13-18 years Adult: 19-44 years Middle Aged: 45-64 years Aged: 65+ years Male Female ab: BACKGROUND: Being able to communicate through digital channels is a prerequisite for participation in contemporary society. People with communicative and cognitive disabilities (CCDs) face challenges in this area, thus often being excluded from participating fully in society. OBJECTIVE: This qualitative study focuses on aspects of technology that facilitate or impede remote communication in people with CCDs. METHODS: Support persons for people with CCDs (N = 21) participated in five focus groups to discuss this topic. RESULTS: Data analysis yielded two themes: using standard technology and using assistive technology. Each theme encompasses categories describing aspects and functions of technology that facilitated or impeded remote communication. The support persons felt that standard and assistive technology needed possibilities for personalization for ease and accessibility. There is a need for increased compatibility between assistive and standard technology and between platforms. Remote communication technology must be made more accessible and easier to use for both people with CCDs and those in their networks. CONCLUSIONS: The study provides an overview and illustrative examples of how technology can enhance or hinder remote communication. We offer suggestions on how technology can be developed to meet the specific needs of people with CCDs and simplify remote communication for them. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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