Health Dialogue Elements Identified during Health Communication between Nurses and Patients.

Nurse-patient communication is an essential component of patient-centred health care that improves health outcomes and is characterised by health dialogue sanctioning mutual participation of both parties. This article reports on a study that aimed to identify the use of health dialogue elements duri...

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Publicado en:Africa Journal of Nursing & Midwifery Vol. 22; no. 1; pp. 1 - 19
Autores principales: Talbot, Lesley, Nel, Mariette, Reid, Marianne
Formato: research tables/charts Journal Article
Publicado: Unisa Press 2020
Acceso en línea:Ver este registro en EBSCOhost
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      dt: 2020
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        atl: Health Dialogue Elements Identified during Health Communication between Nurses and Patients.
      aug:
        au:
          Talbot, Lesley
          Nel, Mariette
          Reid, Marianne
        affil: University of the Free State, South Africa
      sug:
        subj:
          Nurse-Patient Relations
          Communication
          Quantitative Studies
          Descriptive Research
          Cross Sectional Studies
          Checklists
          Diabetic Patients
          South Africa
          Nursing Staff, Hospital
          Convenience Sample
          Descriptive Statistics
          Patient Centered Care
          Action Research
          Antecedent Variable
          Patient Attitudes
          Respect
          Nonexperimental Studies
          Summated Rating Scaling
          McNemar's Test
          Male
          Female
          Adult
          Middle Age
          Aged
          Aged, 80 and Over
          Paradigms
          Data Analysis Software
          Human
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Aged: 65+ years
          Aged, 80 & over
          Male
          Female
      ab: Nurse-patient communication is an essential component of patient-centred health care that improves health outcomes and is characterised by health dialogue sanctioning mutual participation of both parties. This article reports on a study that aimed to identify the use of health dialogue elements during nurse-patient communication. A quantitative, descriptive, cross-sectional research design was used. The data was collected using the Observational Checklist of Health Dialogue Elements (OCHDE). The population comprised nurses (N=89) and adult diabetic patients in their care in a local municipality in Northern Cape, South Africa. Proportional sampling of public and private health facilities (n=16) was followed by convenience sampling of nurses (n=22). Descriptive statistics were calculated per group, comparing the nurse and patient responses per health dialogue element. The use of health dialogue elements during nurse-patient communication was diverse with an inconsistent display of antecedents, namely, a positive attitude (71.4%) and sensitivity and respect (41.7%) during communication. Regarding the antecedent element, training, the nurses displayed inadequate training in diabetes (19.3%) and in communication skills (30.6%). The patients received more diabetes training (48.7%) than the nurses, but their communication skills training (3.4%) was low. However, both the nurses and patients perceived the empirical referents, namely, shared responsibility/decision-making (67%, 68.2%), a health plan of mutual benefit (79.5%, 81.6%), and the use of context-sensitive communication strategies (73.6%, 67.8%). The inconsistent presence of antecedents and the reported presence of empirical referents indicates a need for further research and capacity building of nurses and patients.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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