Usability of an Intelligent Virtual Assistant for Promoting Behavior Change and Self-Care in Older People with Type 2 Diabetes.

In the context of the VASelfCare project, we developed an application prototype of an intelligent anthropomorphic virtual assistant. Designed as a relational agent, the virtual assistant has the role of supporting older people with Type 2 Diabetes Mellitus (T2D) in medication adherence and lifestyle...

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Publicado en:Journal of Medical Systems Vol. 44; no. 7; pp. 1 - 13
Autores principales: Balsa, João, Félix, Isa, Cláudio, Ana Paula, Carmo, Maria Beatriz, Silva, Isabel Costa e, Guerreiro, Ana, Guedes, Maria, Henriques, Adriana, Guerreiro, Mara Pereira
Formato: algorithm clinical trial pictorial research tables/charts Journal Article
Publicado: Springer Nature Jul2020
Acceso en línea:Ver este registro en EBSCOhost
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      pub: Springer Nature
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        atl: Usability of an Intelligent Virtual Assistant for Promoting Behavior Change and Self-Care in Older People with Type 2 Diabetes.
      aug:
        au:
          Balsa, João
          Félix, Isa
          Cláudio, Ana Paula
          Carmo, Maria Beatriz
          Silva, Isabel Costa e
          Guerreiro, Ana
          Guedes, Maria
          Henriques, Adriana
          Guerreiro, Mara Pereira
        affil: Faculdade de Ciências da Universidade de Lisboa, Lisbon, Portugal
      sug:
        subj:
          Diabetic Patients Psychosocial Factors
          Self Care
          Behavioral Changes
          Support, Psychosocial
          Artificial Intelligence Utilization
          Graphical User Interface
          Human
          Aged
          Medication Compliance
          Assistive Technology Services
          Conceptual Framework
          Purposive Sample
          Scales
          Qualitative Studies
          Algorithms
          Content Analysis
          Patient Compliance
          Diet
          Physical Activity
          Life Style Changes
          Prospective Studies
          Feedback
          Male
          Female
          Clinical Trials
          Funding Source
          Thematic Analysis
          Aged: 65+ years
          Male
          Female
      ab: In the context of the VASelfCare project, we developed an application prototype of an intelligent anthropomorphic virtual assistant. Designed as a relational agent, the virtual assistant has the role of supporting older people with Type 2 Diabetes Mellitus (T2D) in medication adherence and lifestyle changes. Our paper has two goals: describing the essentials of this prototype, and reporting on usability evaluation. We describe the general architecture of the prototype, including the graphical component, and focus on its main feature: the incorporation, in the way the dialogue flows, of Behavior Change Techniques, identified through a theoretical framework, the Behaviour Change Wheel. Usability was experimentally evaluated in field tests in a purposive sample of 20 participants (11 older adults with T2D and 9 experts). The Portuguese version of the System Usability Scale was employed, supplemented with qualitative data from open questions, diaries, digital notes and telephone follow-ups. The aggregated mean SUS score was 73,75 (SD 13,31), which corresponds to a borderline rating of excellent. Textual data were content analyzed and will be prioritized to further improve usability.
      pubtype: Academic Journal
      doctype:
        algorithm
        clinical trial
        pictorial
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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