Relationship of the Built Environment on Nursing Communication Patterns in the Emergency Department: A Task Performance and Analysis Time Study.

The physical layout of the emergency department affects the way in which patients and providers move within the space and can cause substantial changes in workflow and, therefore, affect communication patterns between providers. There is no 1 ED design that enables the best patient care, and quantit...

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Publicado en:Journal of Emergency Nursing Vol. 46; no. 4; pp. 440 - 449
Autores principales: Tindle, Kailey, David, Allison, Carlisle, Stephanie, Faircloth, Billie, Fields, J. Matthew, Hayden, Geoffrey, Ku, Bon
Formato: CEU research tables/charts Journal Article
Publicado: Elsevier B.V. Jul2020
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jul2020
      vid: 46
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      pub: Elsevier B.V.
      place: New York, New York
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        10.1016/j.jen.2020.04.005
        144420278
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        atl: Relationship of the Built Environment on Nursing Communication Patterns in the Emergency Department: A Task Performance and Analysis Time Study.
      aug:
        au:
          Tindle, Kailey
          David, Allison
          Carlisle, Stephanie
          Faircloth, Billie
          Fields, J. Matthew
          Hayden, Geoffrey
          Ku, Bon
      sug:
        subj:
          Built Environment
          Facility Design and Construction Methods
          Nurse-Physician Relations
          Communication
          Emergency Service
          Human
          Task Performance and Analysis
          Quality of Health Care
          Cross Sectional Studies
          Descriptive Statistics
          Data Analysis Software
          Confidence Intervals
          T-Tests
          Post Hoc Analysis
          Education, Continuing (Credit)
          Time
      ab: The physical layout of the emergency department affects the way in which patients and providers move within the space and can cause substantial changes in workflow and, therefore, affect communication patterns between providers. There is no 1 ED design that enables the best patient care, and quantitative studies looking at ED design are limited. The goal of this study was to examine how different ED designs, centralized and decentralized, are associated with communication patterns among health care professionals. A task performance, direct observation time study was used. By developing a novel tablet-based digital mapping tool using a cloud-based mapping platform (ArcGIS), data on provider actions and interactions were collected and mapped to a precise location within the emergency department throughout an entire nursing shift. The difference in the duration of nurse-physician interactions between the 2 ED designs was statistically significant. Within the centralized design, nurse-physician interactions totaled 14 minutes and 38 seconds compared with 30 minutes and 11 seconds in the decentralized design (t = 2.31, P = 0.02). More conversations between nurses and physicians occurred inside the patient's room in the decentralized design. Our findings suggest that the ED design affects communication patterns among health care providers and that the design has the potential to affect the quality of patient care.
      pubtype: Academic Journal
      doctype:
        CEU
        research
        tables/charts
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      ougenre: Article
    language: English
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