Dynamic interplay between general experience and robot-specific expertise at older adults' first encounter with a robot: Role for robot acceptance and implications for robot design.

Background Robot acceptance by older adults has been shown to vary widely, hence the question arises how to foster robot acceptance in this target group. Most older adults have little experience with and knowledge about robots. Therefore, general experience acquired during a lifetime in robot-relate...

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Publicado en:Gerontechnology Vol. 18; no. 4; pp. 215 - 232
Autores principales: Baisch, Stefanie, Kolling, Thorsten, Klein, Barbara, Pantel, Johannes, Oswald, Frank, Knopf, Monika
Formato: pictorial research tables/charts Journal Article
Publicado: International Society for Gerontechnology 2019
Acceso en línea:Ver este registro en EBSCOhost
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      pub: International Society for Gerontechnology
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        atl: Dynamic interplay between general experience and robot-specific expertise at older adults' first encounter with a robot: Role for robot acceptance and implications for robot design.
      aug:
        au:
          Baisch, Stefanie
          Kolling, Thorsten
          Klein, Barbara
          Pantel, Johannes
          Oswald, Frank
          Knopf, Monika
        affil: Developmental Psychology Lab, Goethe University, Frankfurt am Main, Germany
      sug:
        subj:
          Robotics
          Attitude to Computers In Old Age
          Human
          Aged
          Aged, 80 and Over
          Anxiety
          Attitude
          Technology
          Life Experiences
          Aged: 65+ years
          Aged, 80 & over
      ab: Background Robot acceptance by older adults has been shown to vary widely, hence the question arises how to foster robot acceptance in this target group. Most older adults have little experience with and knowledge about robots. Therefore, general experience acquired during a lifetime in robot-related domains and the provision of robot-specific expertise can be valuable resources to improve older adults' initial anxiety and attitude towards a robot. Aim Previous studies have only considered the role of general experience and increasing robot-specific expertise separately. The current study investigates their dynamic interplay at older adults' first encounter with two social robots. Additionally, the study assessed the role of the robots' design (zoomorph vs. mechanoid appearance and functions) for the relationship between different domains of general experience (animal and technology experience) and robot acceptance. Methods In this study, N = 27 older adults (aged 65 - 81 years) were introduced consecutively to two social robots, i.e., the zoomorphic robot Paro and the mechanoid robot Giraff. A stepwise introduction procedure was used to gradually increasing robot-specific expertise. Anxiety and attitude towards the respective robot, as predictors of robot acceptance, were assessed repeatedly throughout the introduction procedure. Technology and animal experience were assessed as relevant domains of general experience. Results General experience was beneficial for the older adults' initial levels of anxiety and their attitudes towards both robots, with relevant domains of general experience varying according to the robots' designs. With increasing robotspecific expertise, attitude ratings improved and the relevance of general experience for anxiety and attitude decreased. Older adults with less general experience profited particularly well from increasing robot-specific expertise. Conclusions As general experience and robot-specific expertise are important resources for robot acceptance, the need for a more thorough consideration of these aspects in robot development and implementation research is discussed.
      pubtype: Academic Journal
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        research
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      ougenre: Article
    language: English
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