Exploring the Sources of Cognitive Gap Between Accountability and Performance.

This article decouples accountability and performance to highlight the cognitive gap in the ability to discern between accountability and performance at the street level. A qualitative content analysis of interviews from child welfare caseworkers provides several noteworthy findings. While these ter...

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Detalles Bibliográficos
Publicado en:Public Personnel Management Vol. 49; no. 3; pp. 393 - 421
Autores principales: Hwang, Kwangseon, Han, Yousueng
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. Sep2020
Acceso en línea:Ver este registro en EBSCOhost