Telenurses' experiences of interaction with patients and family members: nurse–caller interaction via telephone.
Background: Telephone nursing is expanding worldwide, but a little is known about nurses' interactions with callers and the factors that affect these interactions. Aim: The purpose of this paper is to describe how telenurses experience caller interactions. Methods: A qualitative study designed throu...
| Publicado en: | Scandinavian Journal of Caring Sciences Vol. 34; no. 3; pp. 675 - 684 |
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| Autores principales: | , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Wiley-Blackwell
Sep2020
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| Acceso en línea: | Ver este registro en EBSCOhost |