The Psychological Costs of Citizen Coproduction.
Coproduction where citizens collaborate with public employees in producing and delivering public services is often argued to be associated with benefits for either participating citizens, their relatives, friends, or society at large. Less is known about the potential downsides associated with citiz...
| Publicado en: | Journal of Public Administration Research & Theory Vol. 30; no. 4; pp. 656 - 674 |
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| Autores principales: | , , |
| Formato: | Artículo |
| Publicado: |
Oxford University Press / USA
Oct2020
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=146035325&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 146035325 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 10531858 172N jtl: Journal of Public Administration Research & Theory issn: 10531858 maglogo: N pubinfo: dt: Oct2020 vid: 30 iid: 4 pid: 622 pub: Oxford University Press / USA artinfo: ui: 146035325 10.1093/jopart/muaa001 ppf: 656 ppct: 18 formats: tig: atl: The Psychological Costs of Citizen Coproduction. aug: au: Thomsen, Mette Kjærgaard Baekgaard, Martin Jensen, Ulrich Thy affil: University of Southern Denmark Aarhus University Arizona State University su: Civil service Self-efficacy Psychology Citizens Sampling (Process) sug: subj: Civil service Self-efficacy Psychology Citizens Other General Government Support Sampling (Process) ab: Coproduction where citizens collaborate with public employees in producing and delivering public services is often argued to be associated with benefits for either participating citizens, their relatives, friends, or society at large. Less is known about the potential downsides associated with citizen participation in coproduction of public services. We argue that psychological costs, such as experiences of stigma, stress, and loss of autonomy may arise among citizens in response to coproduction initiatives stimulated or directly imposed by public organizations. We test our propositions in two randomized vignette experiments on a representative sample of Danish citizens. First, we manipulate whether citizens are encouraged to coproduce public services yielding private or collective benefits. Second, we induce perceived self-efficacy among a subsample of citizens. We find that citizens are more likely to experience psychological costs when they are encouraged to coproduce public services resulting in private benefits for relatives or friends in contrast to collective benefits for a larger group of people. Furthermore, these psychological costs are felt to a greater extent among citizens with low self-efficacy. Fusing insights from multiple perspectives, our study pushes the theoretical frontiers of coproduction literature by illustrating how complex emotional responses is an overlooked, but integral part of a more comprehensive theory on the manifestations and effects of citizen coproduction. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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