Community pharmacist workflow: Space for Pharmacy‐based Interventions and Consultation TimE study protocol.

Background: Pharmacists' roles are expanding to delivering a wider set of professional services including medication management optimisation, vaccinations and screening services. Robust research determining whether pharmacists have the capacity to offer such services in the Australian community phar...

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Publicado en:International Journal of Pharmacy Practice Vol. 28; no. 5; pp. 441 - 449
Autores principales: Karia, Ajay Mahendrarai, Balane, Christine, Norman, Richard, Robinson, Suzanne, Lehnbom, Elin, Durakovic, Iva, Laba, Tracey‐Lea, Joshi, Rohina, Webster, Ruth
Formato: research tables/charts Journal Article
Publicado: Oxford University Press / USA Oct2020
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Oct2020
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      pub: Oxford University Press / USA
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        10.1111/ijpp.12625
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        atl: Community pharmacist workflow: Space for Pharmacy‐based Interventions and Consultation TimE study protocol.
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          Karia, Ajay Mahendrarai
          Balane, Christine
          Norman, Richard
          Robinson, Suzanne
          Lehnbom, Elin
          Durakovic, Iva
          Laba, Tracey‐Lea
          Joshi, Rohina
          Webster, Ruth
        affil: School of Public Health, Faculty of Health Sciences, Curtin University, Perth WA, Australia
      sug:
        subj:
          Pharmacists
          Communities
          Task Performance and Analysis
          Work Environment
          Workload
          Pharmacy Service
          Human
          Nonexperimental Studies
          Multicenter Studies
          Urban Areas Australia
          Rural Areas Australia
          Australia
          Time Factors
          Multitasking Behavior
          Facility Design and Construction
          Clinical Assessment Tools
      ab: Background: Pharmacists' roles are expanding to delivering a wider set of professional services including medication management optimisation, vaccinations and screening services. Robust research determining whether pharmacists have the capacity to offer such services in the Australian community pharmacy setting is lacking. This protocol details a mixed methods study that investigates the variation in pharmacists' daily tasks and the workspace they work in as a measure of their workload capacity for expanding pharmacy services. Methods: An observational time and motion study will be conducted in up to twenty community pharmacies in metropolitan and rural regions of Australia. A trained observer will follow a pharmacist and record the type, location and duration of tasks undertaken over the course of their working day. Data will be collected and analysed using the electronic Work Observation Method By Activity Timing (WOMBAT) tool. Pharmacists' work patterns will be described as time for each task, and by proportionating multitasking and interruptions. This information will be combined with workspace data collected using floor plans, photographs and a qualitative assessment of the working environment completed by the observer. Analysis will include heat‐mapped floor plans visually highlighting pharmacist movements. Discussion: Pharmacists may provide solutions to the strained health workforce and system. There is limited quantitative evidence on whether pharmacists have the time or work setting to support such needs. The use of time and motion methodology is novel to Australian community pharmacy research, and the findings will provide a better understanding of pharmacists' capacity and work environment.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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