Recommendations for enhancing the usability and understandability of process mining in healthcare.

Healthcare organizations are confronted with challenges including the contention between tightening budgets and increased care needs. In the light of these challenges, they are becoming increasingly aware of the need to improve their processes to ensure quality of care for patients. To identify proc...

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Publicado en:Artificial Intelligence in Medicine Vol. 109
Autores principales: Martin, Niels, De Weerdt, Jochen, Fernández-Llatas, Carlos, Gal, Avigdor, Gatta, Roberto, Ibáñez, Gema, Johnson, Owen, Mannhardt, Felix, Marco-Ruiz, Luis, Mertens, Steven, Munoz-Gama, Jorge, Seoane, Fernando, Vanthienen, Jan, Wynn, Moe Thandar, Boilève, David Baltar, Bergs, Jochen, Joosten-Melis, Mieke, Schretlen, Stijn, Van Acker, Bart
Formato: research Journal Article
Publicado: Elsevier B.V. Sep2020
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Sep2020
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      pub: Elsevier B.V.
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        10.1016/j.artmed.2020.101962
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        atl: Recommendations for enhancing the usability and understandability of process mining in healthcare.
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          Martin, Niels
          De Weerdt, Jochen
          Fernández-Llatas, Carlos
          Gal, Avigdor
          Gatta, Roberto
          Ibáñez, Gema
          Johnson, Owen
          Mannhardt, Felix
          Marco-Ruiz, Luis
          Mertens, Steven
          Munoz-Gama, Jorge
          Seoane, Fernando
          Vanthienen, Jan
          Wynn, Moe Thandar
          Boilève, David Baltar
          Bergs, Jochen
          Joosten-Melis, Mieke
          Schretlen, Stijn
          Van Acker, Bart
        affil: Research Foundation Flanders (FWO), Belgium
      sug:
        subj:
          Health Care Delivery
          Human
          Comparative Studies
          Multicenter Studies
          Evaluation Research
          Validation Studies
          Ferrans and Powers Quality of Life Index
      ab: Healthcare organizations are confronted with challenges including the contention between tightening budgets and increased care needs. In the light of these challenges, they are becoming increasingly aware of the need to improve their processes to ensure quality of care for patients. To identify process improvement opportunities, a thorough process analysis is required, which can be based on real-life process execution data captured by health information systems. Process mining is a research field that focuses on the development of techniques to extract process-related insights from process execution data, providing valuable and previously unknown information to instigate evidence-based process improvement in healthcare. However, despite the potential of process mining, its uptake in healthcare organizations outside case studies in a research context is rather limited. This observation was the starting point for an international brainstorm seminar. Based on the seminar's outcomes and with the ambition to stimulate a more widespread use of process mining in healthcare, this paper formulates recommendations to enhance the usability and understandability of process mining in healthcare. These recommendations are mainly targeted towards process mining researchers and the community to consider when developing a new research agenda for process mining in healthcare. Moreover, a limited number of recommendations are directed towards healthcare organizations and health information systems vendors, when shaping an environment to enable the continuous use of process mining.
      pubtype: Academic Journal
      doctype:
        research
        Journal Article
      ougenre: Article
    language: English
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