Avoiding bad connection: Orientation phone calls foster student‐faculty connection in an RN‐BSN program.

Background: Studies show that the primary reasons registered nurses (RNs) withdraw from registered nurse to bachelor of science in nursing (RN‐BSN) programs are related to the challenge of sustaining work and family obligations while in school and having unclear expectations. It has been shown that...

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Publicado en:Nursing Forum Vol. 55; no. 4; pp. 793 - 800
Autores principales: Haggard‐Duff, Lauren, Bogulski, Cari, Rainey, Larronda, Mcelfish, Pearl, McSweeney, Jean
Formato: research tables/charts Journal Article
Publicado: Wiley-Blackwell Oct-Dec2020
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Oct-Dec2020
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        atl: Avoiding bad connection: Orientation phone calls foster student‐faculty connection in an RN‐BSN program.
      aug:
        au:
          Haggard‐Duff, Lauren
          Bogulski, Cari
          Rainey, Larronda
          Mcelfish, Pearl
          McSweeney, Jean
        affil: College of Nursing, UAMS‐NW Campus, Fayetteville Arkansas
      sug:
        subj:
          Faculty-Student Relations
          Telephone
          Education, Nursing, Baccalaureate
          Registered Nurses
          Students, Nursing
          Human
          Education, Clinical
          Service Learning
          Student Attitudes
          Conceptual Framework
          Descriptive Statistics
          Male
          Female
          Adult
          Adult: 19-44 years
          Male
          Female
      ab: Background: Studies show that the primary reasons registered nurses (RNs) withdraw from registered nurse to bachelor of science in nursing (RN‐BSN) programs are related to the challenge of sustaining work and family obligations while in school and having unclear expectations. It has been shown that nontraditional students facing these types of challenges benefit from programs that give strong sense of faculty connection and orient students to coursework by providing clear information. Purpose: The purpose of this project was to see if conducting one‐on‐one, script‐guided orientation phone calls with individual students provided valuable programmatic information and established a sense of connection to faculty. Methods: Six RN‐to‐BSN faculty conducted a combined 108 orientation telephone calls to individual, newly enrolled online RN‐to‐BSN students. The purpose of the orientation was to introduce general program expectations required to successfully complete courses, and provide students with a sense of connectedness with faculty. Faculty developed and distributed a survey (3, 6‐point Likert scale response items and 2 open‐ended questions) to understand the degree to which RN‐to‐BSN students valued the orientation phone call. Results: Ninety‐four percent (n = 101) of participating students agreed that the RN‐BSN program orientation phone call resulted in feeling a "sense of connectedness" with the online program faculty member. Additionally, 95% (n = 102) agreed that the orientation phone call provided them with the necessary information to support success in their first course within an RN‐BSN online program. Conclusion: One‐on‐one orientation telephone calls provided valuable program overview information and the personal conversational format conveyed to remote students faculty availability and an enhanced sense of connectedness.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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