Susceptibility to Inattention: Unpacking Who is Susceptible to Inattention in Energy‐Based Electronic Billing.
In this paper, we examine characteristics that may change the susceptibility to inattention in electronic billing (e‐billing). Digitization of energy bills can increase the delivery of energy feedback and increase knowledge around conservation efforts, only when attention remains at similar levels t...
| Publicado en: | Review of Policy Research Vol. 37; no. 6; pp. 744 - 765 |
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| Autores principales: | , , , |
| Formato: | Artículo |
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Wiley-Blackwell
Nov2020
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| Materias: | |
| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ssf&AN=147050401&site=ehost-live header: @attributes: shortDbName: ssf uiTerm: 147050401 longDbName: Social Sciences Full Text (H.W. Wilson) uiTag: AN controlInfo: bkinfo: jinfo: jid: 1541132X MJJ jtl: Review of Policy Research issn: 1541132X maglogo: Y pubinfo: dt: Nov2020 vid: 37 iid: 6 pid: 480 pub: Wiley-Blackwell artinfo: ui: 147050401 10.1111/ropr.12404 ppf: 744 ppct: 21 formats: fmt: – @attributes: type: T – @attributes: type: C – @attributes: type: P size: 418KB tig: atl: Susceptibility to Inattention: Unpacking Who is Susceptible to Inattention in Energy‐Based Electronic Billing. aug: au: Curley, Cali Rustamov, Galib Harrison, Nicky Venable, Madeline affil: University of Miami Southern California Edison (SCE) Indiana University Purdue University Indianapolis su: Attention Consumer behavior Energy conservation Electronic billing Collecting of accounts Digitization sug: subj: Attention Consumer behavior Energy conservation Collection Agencies Electronic billing Collecting of accounts Digitization keyword: Electronic Billing Information Inattention Policy Design Diseño de políticas Facturación electrónica Falta de atención de la información 信息忽视 政策设计 电子账单 Electronic Billing Information Inattention Policy Design Diseño de políticas Facturación electrónica Falta de atención de la información 信息忽视 政策设计 电子账单 ab: In this paper, we examine characteristics that may change the susceptibility to inattention in electronic billing (e‐billing). Digitization of energy bills can increase the delivery of energy feedback and increase knowledge around conservation efforts, only when attention remains at similar levels to that of paper bills. We hypothesize that only subsets of the population are susceptible to inattention in e‐billing. We do this by estimating energy consumption for e‐bill and paper billers controlling for several characteristics of participants, homes, and weather in the City of Tallahassee, Florida. We use a difference‐in‐differences (DD) approach to estimate the effects of the e‐bill participation, which is a common approach for observational and quasi‐experimental settings. We find that budget constraints limit an individual's susceptibility to inattention in e‐billing, with lower income groups decreasing energy consumption on average by 4.4% but has no effect on higher income groups. This suggests that inattention may not occur at the same levels or for the same reasons for all members of the public. This has implications regarding the practice of policy design and communication strategies for the public at large. pubtype: Academic Journal doctype: Article src: R language: English refInfo: copyright: @attributes: flag: N holdings: @attributes: islocal: N |
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