Cover Image
QR Code

Posture-related musculoskeletal problems among hotel receptionists in Mumbai: A cross-sectional study.

Background: Receptionists are the front-liners carrying the image of the hotel. They are involved in 8-h shift work in prolonged standing positions, exposing them to various risks. Objective: The aim of the study was to identify the work-related musculoskeletal problems and health problems experienc...

Full description

Published in:Indian Journal of Occupational & Environmental Medicine Vol. 24; no. 3; pp. 157 - 163
Main Authors: Chauhan, Manjit, Sondhi, Ankita
Format: research tables/charts Journal Article
Published: Wolters Kluwer India Pvt Ltd Sep-Dec2020
Online Access:View this record in EBSCOhost
fields @attributes:
  recordID: 1
pdfLink:
plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=147733750&site=ehost-live
header:
  @attributes:
    shortDbName: ccm
    uiTerm: 147733750
    longDbName: CINAHL Complete
    uiTag: AN
  controlInfo:
    bkinfo:
    dissinfo:
    jinfo:
      jid:
        09732284
        166J
      jtl: Indian Journal of Occupational & Environmental Medicine
      issn: 09732284
      maglogo: N
    pubinfo:
      dt: Sep-Dec2020
      vid: 24
      iid: 3
      pid: 16919
      pub: Wolters Kluwer India Pvt Ltd
    artinfo:
      ui:
        147733750
        147733750
        147733750
        10.4103/ijoem.IJOEM_275_18
        147733750
      ppf: 157
      ppct: 6
      formats:
      tig:
        atl: Posture-related musculoskeletal problems among hotel receptionists in Mumbai: A cross-sectional study.
      aug:
        au:
          Chauhan, Manjit
          Sondhi, Ankita
        affil: Department of Resource Management, SNDT Women's University, Mumbai, Maharashtra
      sug:
        subj:
          Risk Assessment
          Posture
          Shiftwork
          Musculoskeletal Diseases Risk Factors
          Occupational Diseases Risk Factors
          Occupational Health
          Clerical Personnel
          Hotels India
          Human
          India
          Cross Sectional Studies
          Questionnaires
          Scales
          Clinical Assessment Tools
          Data Analysis Software
          Descriptive Statistics
          Sleep Disorders
          Headache
          Back Pain
          Neck Pain
          Muscle Pain
          Lower Extremity Pathology
      ab: Background: Receptionists are the front-liners carrying the image of the hotel. They are involved in 8-h shift work in prolonged standing positions, exposing them to various risks. Objective: The aim of the study was to identify the work-related musculoskeletal problems and health problems experienced by receptionists. Materials and Methods: A cross-sectional study was conducted on 50 receptionists from 11 hotels working in 15 three-star and 35 five-star hotels in Mumbai, using a questionnaire that included background information, Rating Scale for Discomfort Intensity, Nordic Musculoskeletal Questionnaire (NMQ), and OWAS posture assessment tool. The statistical analysis of the quantitative variables was performed using Statistical Package for the Social Sciences (SPSS) software program, version 16.0. Results: Receptionists generally suffered from sleeplessness (37.50%) and frequent headaches (34%) due to the change in shift timing. Severe discomfort was found in low back, calf, neck, and ankle/feet by the end of the day. The strong association between standing posture and calf pain (Phi value: 0.736; P ≤ 0.05) and standing posture and ankle pain (Phi value: 0.881; P ≤ 0.05) was found. Conclusion: Prolonged standing increased the lower limbs musculo-skeletal disorders among the receptionists, whereas change in shift timing affected their sleep pattern.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
    refInfo:
    holdings:
      @attributes:
        islocal: N