In Blockchain We Trust: Does Blockchain Itself Generate Trust?

Objectives: This study considers the affordance of users' perceived technological property of blockchains and investigates how users discover the possible actions that can be performed within blockchain media. With a focus on the role of trust, it analyzes how motivational affordances in blockchain...

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Publicado en:Social Science Quarterly (Wiley-Blackwell) Vol. 101; no. 7; pp. 2522 - 2539
Autores principales: Shin, Donghee, Bianco, William T.
Formato: Artículo
Publicado: Wiley-Blackwell Dec2020
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Dec2020
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      pub: Wiley-Blackwell
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        148143667
        10.1111/ssqu.12917
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        atl: In Blockchain We Trust: Does Blockchain Itself Generate Trust?
      aug:
        au:
          Shin, Donghee
          Bianco, William T.
        affil:
          Zayed University
          Indiana University
      su:
        Heuristic programming
        Blockchains
        Distributed computing management
        Online data processing
        Data protection
      sug:
        subj:
          Heuristic programming
          Blockchains
          Distributed computing management
          Online data processing
          Data protection
      ab: Objectives: This study considers the affordance of users' perceived technological property of blockchains and investigates how users discover the possible actions that can be performed within blockchain media. With a focus on the role of trust, it analyzes how motivational affordances in blockchain media influence user experience Methods: Qualitative methods are used to obtain the depth of understanding and elicit the perspective of blockchain media. We then conduct a survey to analyze the affordance of trust in the acceptance of blockchain media Results: Our confirmed model indicates a heuristic dimension of trust regarding underlying ties to affective and technological affordances. These findings imply that cognitive heuristics affect users' decision making about privacy and security on blockchain media. These heuristics lead users to engage in uncertain and even risky transactions in blockchain media. Conclusions: Despite the exponential growth in blockchain development, there has been little attention paid on how technological innovations of blockchains can produce value in the media sector. Our findings provide a lens to understand the blockchain's usability problems by pairing heuristics to blockchain design and user experience principles.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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