'Meet Me Where I Am': Mental health service users' perspectives on the desirable qualities of a mental health nurse.

Nurses play a central role in the delivery of quality mental health services. Desired qualities of a mental health nurse, in particular therapeutic relationships, have been described in the literature, primarily reflecting the nursing paradigm. Service users' perspectives must be more fully understo...

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Published in:International Journal of Mental Health Nursing Vol. 30; no. 1; pp. 136 - 148
Main Authors: Horgan, Aine, O Donovan, Moira, Manning, Fionnuala, Doody, Rory, Savage, Eileen, Dorrity, Claire, O'Sullivan, Hazel, Goodwin, John, Greaney, Sonya, Biering, Pall, Bjornsson, Einar, Bocking, Julia, Russell, Siobhan, Griffin, Martha, MacGabhann, Liam, Vaart, Kornelis Jan, Allon, Jerry, Granerud, Arild, Hals, Elisabeth, Pulli, Jarmo
Format: research tables/charts Journal Article
Published: Wiley-Blackwell Feb2021
Online Access:View this record in EBSCOhost
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      dt: Feb2021
      vid: 30
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        atl: 'Meet Me Where I Am': Mental health service users' perspectives on the desirable qualities of a mental health nurse.
      aug:
        au:
          Horgan, Aine
          O Donovan, Moira
          Manning, Fionnuala
          Doody, Rory
          Savage, Eileen
          Dorrity, Claire
          O'Sullivan, Hazel
          Goodwin, John
          Greaney, Sonya
          Biering, Pall
          Bjornsson, Einar
          Bocking, Julia
          Russell, Siobhan
          Griffin, Martha
          MacGabhann, Liam
          Vaart, Kornelis Jan
          Allon, Jerry
          Granerud, Arild
          Hals, Elisabeth
          Pulli, Jarmo
        affil: School of Nursing and Midwifery, ENGAGE: Interdisciplinary Clinical Mental health Research Network, University College Cork, Cork Ireland
      sug:
        subj:
          Mental Health Services
          Patient Attitudes
          Psychiatric Nursing
          Health Services Accessibility
          Nursing Role
          Human
          Qualitative Studies
          Exploratory Research
          Europe
          Australia
          Curriculum
          Empathy
          Students, Undergraduate
          Students, Nursing
          Descriptive Statistics
      ab: Nurses play a central role in the delivery of quality mental health services. Desired qualities of a mental health nurse, in particular therapeutic relationships, have been described in the literature, primarily reflecting the nursing paradigm. Service users' perspectives must be more fully understood to reflect contemporary mental health policy and to recognize their position at the centre of mental health service delivery and to directly influence and contribute their perspectives and experiences to mental health nursing education. A qualitative exploratory research project was undertaken to inform and enhance understanding of what service users see as the desired qualities of a mental health nurse. The project was co‐produced by service users as experts by experience, and mental health nurse academics to ensure the service user perspective was privileged. This international project conducted in Europe and Australia included a series of focus groups with service users (n = 50). Data were analysed thematically. Being with me was a major theme identified and reflected the sub‐themes: respect towards service users as persons; empathy, compassion and effective communication; understanding service users; knowledge of services; and fostering hope and believing that recovery is possible. These qualities specifically reflecting the service user perspective must be central to mental health nursing curricula to facilitate the development of holistic care and recovery‐oriented practice. These findings were utilized to directly inform development of a co‐produced mental health nursing learning module, to maximize genuine service user involvement, and to fully realize the benefits of service user led education for undergraduate nursing students.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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