Stakeholder engagement from problem analysis to implementation strategies for a patient‐reported experience measure in disability care: A qualitative study on the process and experiences.

Background: In implementation science, vast gaps exist between theoretical and practical knowledge. These gaps prevail in the process of getting from problem analysis to selecting implementation strategies while engaging stakeholders including care users. Objective: To describe a process of how to g...

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Publicado en:Health Expectations Vol. 24; no. 1; pp. 53 - 66
Autores principales: Rooijen, Marjolein, Lenzen, Stephanie, Dalemans, Ruth, Beurskens, Anna, Moser, Albine
Formato: pictorial research tables/charts Journal Article
Publicado: Wiley-Blackwell Feb2021
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Feb2021
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        atl: Stakeholder engagement from problem analysis to implementation strategies for a patient‐reported experience measure in disability care: A qualitative study on the process and experiences.
      aug:
        au:
          Rooijen, Marjolein
          Lenzen, Stephanie
          Dalemans, Ruth
          Beurskens, Anna
          Moser, Albine
        affil: Department of Family Medicine, CAPHRI School for Public Health and Primary Care, Maastricht University, Maastricht, the Netherlands
      sug:
        subj:
          Implementation Science
          Stakeholder Participation
          Quality Improvement
          Long Term Care
          Persons with Disabilities
          Human
          Qualitative Studies
          Descriptive Research
          Brain Injuries
          Communicative Disorders
          Semi-Structured Interview
          Focus Groups
          Content Analysis
          Thematic Analysis
          Action Research
          Netherlands
          Attitude of Health Personnel
          Research Personnel
          Process Assessment (Health Care)
          Caregiver Attitudes
          Adult
          Middle Age
          Female
          Male
          Funding Source
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Female
          Male
      ab: Background: In implementation science, vast gaps exist between theoretical and practical knowledge. These gaps prevail in the process of getting from problem analysis to selecting implementation strategies while engaging stakeholders including care users. Objective: To describe a process of how to get from problem analysis to strategy selection, how to engage stakeholders, and to provide insights into stakeholders' experiences. Design: A qualitative descriptive design. Setting and participants: The setting was a care organization providing long‐term care to people with acquired brain injuries who are communication vulnerable. Fourteen stakeholders (care users, professionals and researchers) participated. Data were collected by a document review, five interviews and one focus group. Inductive content analysis and deductive framework analysis were applied. Intervention: Stakeholder engagement. Main outcome measures: A three‐step process model and stakeholders experiences. Results and conclusion: We formulated a three‐step process: (a) reaching consensus and prioritizing barriers; (b) categorizing the prioritized barriers and idealization; and (c) composing strategies. Two subthemes continuously played a role in how stakeholders were engaged during the process: communication supportive strategies and continuous contact. The experiences of stakeholder participation resulted in the following themes: stakeholders and their roles, use of co‐creation methods and communication supportive strategies, building relationships, stimulus of stakeholders to engage, sharing power, empowerment of stakeholders, feeling a shared responsibility and learning from one another. We conclude that the inclusion of communication‐vulnerable care users is possible if meetings are prepared, communication‐friendly presentations and reports are used, and relationship building is prioritized.
      pubtype: Academic Journal
      doctype:
        pictorial
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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