Implementing person-centred outcome measures in palliative care: An exploratory qualitative study using Normalisation Process Theory to understand processes and context.

Background: Despite evidence demonstrating the utility of using Person-Centred Outcome Measures within palliative care settings, implementing them into routine practice is challenging. Most research has described barriers to, without explaining the causal mechanisms underpinning, implementation. Imp...

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Publicado en:Palliative Medicine Vol. 35; no. 2; pp. 397 - 408
Autores principales: Bradshaw, Andy, Santarelli, Martina, Mulderrig, Malene, Khamis, Assem, Sartain, Kathryn, Boland, Jason W., Bennett, Michael I., Johnson, Miriam, Pearson, Mark, Murtagh, Fliss E. M.
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. Feb2021
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Feb2021
      vid: 35
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      pub: Sage Publications Inc.
      place: Thousand Oaks, California
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        atl: Implementing person-centred outcome measures in palliative care: An exploratory qualitative study using Normalisation Process Theory to understand processes and context.
      aug:
        au:
          Bradshaw, Andy
          Santarelli, Martina
          Mulderrig, Malene
          Khamis, Assem
          Sartain, Kathryn
          Boland, Jason W.
          Bennett, Michael I.
          Johnson, Miriam
          Pearson, Mark
          Murtagh, Fliss E. M.
        affil: Wolfson Palliative Care Research Centre, Hull York Medical School, University of Hull, Hull, UK
      sug:
        subj:
          Palliative Care
          Program Implementation
          Sociological Theory
          Health Care Delivery, Integrated
          Outcome Assessment
          Human
          Qualitative Studies
          Semi-Structured Interview
          Conceptual Framework
          Health Personnel
          Purposive Sample
          Scales
          Education, Medical
          Peer Group
          Support, Psychosocial
          Communication
          Implementation Science
          Patient Centered Care
      ab: Background: Despite evidence demonstrating the utility of using Person-Centred Outcome Measures within palliative care settings, implementing them into routine practice is challenging. Most research has described barriers to, without explaining the causal mechanisms underpinning, implementation. Implementation theories explain how, why, and in which contexts specific relationships between barriers/enablers might improve implementation effectiveness but have rarely been used in palliative care outcomes research. Aim: To use Normalisation Process Theory to understand and explain the causal mechanisms that underpin successful implementation of Person-Centred Outcome Measures within palliative care. Design: Exploratory qualitative study. Data collected through semi-structured interviews and analysed using a Framework approach. Setting/participants: 63 healthcare professionals, across 11 specialist palliative care services, were purposefully sampled by role, experience, seniority, and settings (inpatient, outpatient/day therapy, home-based/community). Results: Seven main themes were developed, representing the causal mechanisms and relationships underpinning successful implementation of outcome measures into routine practice. Themes were: Subjectivity of measures; Frequency and version of Integrated Palliative care Outcome Scale; Training, education, and peer support; Building and sustaining community engagement; Electronic system readiness; The art of communication; Reinforcing use through demonstrating value. Conclusions: Relationships influencing implementation resided at individual and organisational levels. Addressing these factors is key to driving the implementation of outcome measures into routine practice so that those using palliative care services can benefit from the systematic identification, management, and measurement of their symptoms and concerns. We provide key questions that are essential for those implementing and using outcome measures to consider in order to facilitate the integration of outcome measures into routine palliative care practice.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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