When Shopping Turns Scary: Twitter Conversations about Violent Crime in Johannesburg Malls.

Retail crimes in post-apartheid South Africa have transformed consumer views about malls from safe, pleasurable havens into dangerous spaces embedded with varying degrees of fear and anxiety. Malls are marketed as gated microcosms implementing constant surveillance and security measures, which are a...

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Publicado en:Critical Arts: A South-North Journal of Cultural & Media Studies Vol. 35; no. 1; pp. 85 - 97
Autor principal: Thurtell, Sean Christopher
Formato: Artículo
Publicado: Taylor & Francis Ltd Feb2021
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Acceso en línea:Ver este registro en EBSCOhost
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        atl: When Shopping Turns Scary: Twitter Conversations about Violent Crime in Johannesburg Malls.
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        au: Thurtell, Sean Christopher
        affil: Faculty of Humanities, Media Studies, University of the Witwatersrand, Johannesburg, South Africa
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        Violent crimes
        Post-apartheid era
        Shopping malls
        Armed robbery
        Commercial crimes
      sug:
        subj:
          Violent crimes
          Post-apartheid era
          Shopping malls
          Armed robbery
          Commercial crimes
      keyword:
        anxiety
        armed robbery
        Crime
        fear
        mall
        security
        shopping
        twitter
      ab: Retail crimes in post-apartheid South Africa have transformed consumer views about malls from safe, pleasurable havens into dangerous spaces embedded with varying degrees of fear and anxiety. Malls are marketed as gated microcosms implementing constant surveillance and security measures, which are aimed at keeping shoppers safe and criminals at bay. When crime intersects this space, it drives a variety feelings and sentiments about what malls ought to represent as a secured territory. This article explores how anxious comments made about retail crimes by a public on social media (Twitter), tends to be less about how armed robberies threaten personal safety, and more about how criminality is implicated as an 'inconvenient' disrupter towards daily shopping rituals. These public concerns are only the tip of the iceberg and an entry point into a broader discourse suggesting that anxiety is ideological: it has political functions. By publicly tweeting about mall robberies, these shoppers lean in towards sentiments associated with apartheid's segregating policies, which symbolically appropriates mall security as a necessitated rite towards maintaining malls as spaces of exclusivity in a country attempting to foster equality.
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