The Emotional Proletariat in Public Service.
There is an emotional proletariat in public service. This class of worker is employed in lower ranking, lower paid jobs that are disproportionately performed by women. While this study focuses on the Korean context, findings also raise awareness to the U.S. context. An investigation of two distinctl...
| Publicado en: | Public Personnel Management Vol. 50; no. 2; pp. 183 - 205 |
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| Autores principales: | , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
Jun2021
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=150254049&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 150254049 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 00910260 PPM jtl: Public Personnel Management issn: 00910260 maglogo: Y pubinfo: dt: Jun2021 vid: 50 iid: 2 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 150254049 146278780 150254049 150254049 10.1177/0091026020921421 150254049 ppf: 183 ppct: 22 formats: fmt: @attributes: type: P tig: atl: The Emotional Proletariat in Public Service. aug: au: Choi, Sung Wook Guy, Mary E. affil: Chonnam National University, Gwangju, Republic of Korea sug: subj: Social Class Emotions Employment Employee Attitudes Public Sector Human Taxes Police Productivity Job Description Job Satisfaction Sex Factors South Korea Male Female Questionnaires Descriptive Statistics Burnout, Professional T-Tests Organizational Culture Workforce Male Female ab: There is an emotional proletariat in public service. This class of worker is employed in lower ranking, lower paid jobs that are disproportionately performed by women. While this study focuses on the Korean context, findings also raise awareness to the U.S. context. An investigation of two distinctly different missions—national tax officials and police officers—reveals how the combination of gender and rank produces differential outcomes in regard to emotive demands. Women in lower grades suffer more emotional exhaustion and feel less pride in their jobs than women and men in higher ranks. The pattern provides evidence that emotional exhaustion is less about individual failure and more about predictable job characteristics. After describing findings, the conclusion speculates about generalizing to the American context. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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