Quality of hospital services during New Year holiday (Nowruz) in Iran.

Aim: Iranian New Year, with long consecutive holidays, although it is celebrated and enjoyed, might influence the quality of services provided by hospitals. The present study explores the quality of hospital services during the New Year holiday. Subjects and methods: Purposeful semi-structured inter...

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Publicado en:Journal of Public Health: From Theory to Practice (2198-1833) Vol. 29; no. 3; pp. 625 - 632
Autores principales: Ghanbari Jahromi, Mohadeseh, Goudarzi, Reza, Amini, Saeed, Anbari, Zohreh, Amiresmaili, Mohammadreza
Formato: Artículo
Publicado: Springer Nature Jun2021
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jun2021
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      pub: Springer Nature
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        10.1007/s10389-019-01146-5
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        atl: Quality of hospital services during New Year holiday (Nowruz) in Iran.
      aug:
        au:
          Ghanbari Jahromi, Mohadeseh
          Goudarzi, Reza
          Amini, Saeed
          Anbari, Zohreh
          Amiresmaili, Mohammadreza
        affil:
          Department of Health Management, Policy and Economics, School of Management and Medical Informatics, Kerman University of Medical Sciences, Kerman, Iran
          Modeling in Health Research Center, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran
          Department of Health Services Management, School of Health, Arak University of Medical Sciences, Arak, Iran
          Department of Health Management, Policy and Economics, Faculty of Management and Medical Informatics, Kerman University of Medical Sciences, Kerman, Iran
          Department of Health Management, Policy and Economics, Faculty of Management and Medical Informatics, Campus of Kerman University of Medical Sciences, Haftbagh Highway, Kerman, Iran
      su:
        Iran
        Medical quality control
        Medical care
        Interviewing
        Qualitative research
        Labor supply
        Medical errors
        Nurses
        Employees' workload
        Content analysis
        Holidays
        Academic medical centers
        Research methodology
        Research funding
        Judgment sampling
      sug:
        subj:
          Medical quality control
          Medical care
          Interviewing
          Qualitative research
          Labor supply
          Medical errors
          Nurses
          Employees' workload
          Content analysis
          Holidays
          Iran
          Temporary Help Services
          Academic medical centers
          Research methodology
          Research funding
          Judgment sampling
      keyword:
        Hospital
        Nowruz holiday
        Qualitative study
        Quality of services
        Hospital
        Nowruz holiday
        Qualitative study
        Quality of services
      ab: Aim: Iranian New Year, with long consecutive holidays, although it is celebrated and enjoyed, might influence the quality of services provided by hospitals. The present study explores the quality of hospital services during the New Year holiday. Subjects and methods: Purposeful semi-structured interviews with 27 nurses working in teaching hospitals of Kerman University of Medical Sciences on the basis of inclusion criteria were used to collect the data. Content analysis through the 7-step Colaizzi approach was used for data analysis. Results: Eight subthemes under three themes of increased number of patients, factors relating to human resources, and hospital factors were used to assess hospital services status during the Iranian New year holiday. Conclusion: During long holidays, hospitals are faced with a reduction in manpower and increase in workload, which along with lack of adequate supervision often may lead to an increase in medical errors. Thus, long holidays can be regarded as a risk factor for hospital mortality and morbidity. Hospital authorities around the world should arrange actions in order to reduce the effects.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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