Customer Surveys for Agency Managers: What Managers Need to Know (Book).

The article discusses the book "Customer Surveys for Agency Managers: What Managers Need to Know," by H.P. Hatry; J.E. Marcotte; T. van Houten. The topics covered in the book include the types of information that should and should not be solicited; the pa

Detalles Bibliográficos
Publicado en:Journal of Social Work Education Vol. 35; no. 1; p. 155
Formato: Artículo
Publicado: Taylor & Francis Ltd Winter99
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: Customer Surveys for Agency Managers: What Managers Need to Know (Book).
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        Customer Surveys for Agency Managers: What Managers Need to Know (Book)
        Marcotte, J. E.
        Van Houten, T.
        Hatry, H. P.
        Consumer education
        Customer relations
        Customer services
        Surveys
      sug:
        subj:
          Consumer education
          Customer relations
          Customer services
          Surveys
          Customer Surveys for Agency Managers: What Managers Need to Know (Book)
          Marcotte, J. E.
          Van Houten, T.
          Hatry, H. P.
      ab: The article discusses the book "Customer Surveys for Agency Managers: What Managers Need to Know," by H.P. Hatry; J.E. Marcotte; T. van Houten. The topics covered in the book include the types of information that should and should not be solicited; the pa
      pubtype: Academic Journal
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    language: English
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