The Potential of AI in Care Optimization: Insights from the User-Driven Co-Development of a Care Integration System.

Transitions from one level of care to another are complex processes that pose medical and organizational risks and depend on care integration between different providers. This qualitative study investigated user experiences with an existing digital system for care integration between hospitals and n...

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Detalles Bibliográficos
Publicado en:Inquiry (00469580) pp. 1 - 12
Autor principal: Schneider-Kamp, Anna
Formato: Artículo
Publicado: Sage Publications Inc. 5/24/2021
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      pub: Sage Publications Inc.
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        atl: The Potential of AI in Care Optimization: Insights from the User-Driven Co-Development of a Care Integration System.
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        au: Schneider-Kamp, Anna
        affil: University of Southern Denmark, Odense M, Denmark
      su:
        Research evaluation
        Digital technology
        Information resources management
        Nursing care plans
        Artificial intelligence
        Medical care
        Interviewing
        Qualitative research
        Ethnology research
        Patients' attitudes
        Database management
        Descriptive statistics
        Research funding
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          Research evaluation
          Digital technology
          Information resources management
          Nursing care plans
          Artificial intelligence
          Medical care
          Interviewing
          Qualitative research
          Ethnology research
          Patients' attitudes
          Database management
          Descriptive statistics
          Research funding
      keyword:
        artificial intelligence
        care integration
        hospital discharge summary
        nursing care plan
        nursing home
        qualitative health research
        transitional care
        user perspective
      ab: Transitions from one level of care to another are complex processes that pose medical and organizational risks and depend on care integration between different providers. This qualitative study investigated user experiences with an existing digital system for care integration between hospitals and nursing homes, and the potential of artificial intelligence to contribute to its optimization. The findings reveal challenges regarding (a) untimely information, (b) irrelevant information, (c) confusing information, (d) missing information, (e) information overload, and (f) information multiplicity. Artificial intelligence could address these by (i) identifying and verifying low-quality information, (ii) targeting information for different user groups, (iii) visually summarizing relevant information, and (iv) jointly presenting multiple versions. The implications of these findings extend beyond the context of care integration, presenting empirical evidence for the importance of qualitative health research in, and a model for, determining the scope and design of future artificial intelligence solutions to optimize (health)care processes.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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