Civil rights as patient experience: How healthcare organizations handle discrimination complaints.

The nondiscrimination clause of the Affordable Care Act, known as Section 1557, formally expanded patients' civil rights in nearly every healthcare setting in the United States in 2010. Regulations required healthcare organizations to name a person to handle grievances and set up an internal grievan...

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Publicado en:	Law & Society Review Vol. 55; no. 2; pp. 273 - 296
Autores principales:	Kirkland, Anna, Hyman, Mikell
Formato:	Artículo
Publicado:	Cambridge University Press Jun2021
Materias:	United States Patients' rights Patients' attitudes Consumer complaints Patient Protection & Affordable Care Act Health insurance exchanges Grievance procedures Patient experience
Acceso en línea:	Ver este registro en EBSCOhost