Nurses' Electronic Medical Record Workarounds in a Tertiary Teaching Hospital.

The objective of this study was to identify nurses' workarounds related to the use of electronic medical records in a tertiary teaching hospital. A total of 106 nurses (84.8%) using the electronic medical records completed 10-item questionnaires scored on a Likert scale and five open-ended questions...

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Publicado en:CIN: Computers, Informatics, Nursing Vol. 39; no. 7; pp. 367 - 375
Autores principales: Lee, Seonah, Lee, Myeong-Seon
Formato: research tables/charts Journal Article
Publicado: Lippincott Williams & Wilkins Jul2021
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Jul2021
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      pub: Lippincott Williams & Wilkins
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        atl: Nurses' Electronic Medical Record Workarounds in a Tertiary Teaching Hospital.
      aug:
        au:
          Lee, Seonah
          Lee, Myeong-Seon
        affil: College of Nursing, Chonnam National University
      sug:
        subj:
          Nurses
          Electronic Health Records Utilization
          Tertiary Health Care
          Academic Medical Centers
          Workflow
          Task Performance and Analysis
          Human
          Male
          Female
          Adult
          Middle Age
          Questionnaires
          Open-Ended Questionnaires
          Descriptive Statistics
          Quality of Health Care
          Patient Safety
          South Korea
          Exploratory Research
          Purposive Sample
          Data Analysis Software
          Hospital Units
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Male
          Female
      ab: The objective of this study was to identify nurses' workarounds related to the use of electronic medical records in a tertiary teaching hospital. A total of 106 nurses (84.8%) using the electronic medical records completed 10-item questionnaires scored on a Likert scale and five open-ended questions with written responses. The numerical data were analyzed by descriptive statistics, and the written descriptions were categorized by meaning. The mean of the scored items ranged from 3.29 to 3.74. Approximately 38% to 50% of the participants reported (very) frequent workflow delays due to the use of the electronic medical records, and 46% to 64% reported (very) frequently using workarounds. Twenty-nine workarounds of the electronic medical records were due to electronic documentation, difficulty accessing the electronic medical records, medication administration, covering physician responsibilities, electronic communication with the physicians, respondents and physicians not skilled in usingthe electronic medical records, and connection failures between devices or machines and the electronic medical records. Although none of these identified workarounds were intended to be harmful, and certain workarounds were efficient for patient care and workflow, whether patient safety can be jeopardized by workarounds should be considered. This study contributes to the understanding of why and how workarounds occur in the hospital. It will be useful for achieving greater alignment between work contexts and the electronic medical record in the future.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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