Use of a quality improvement strategy to introduce co‐design of the mental health discharge plan in rural and remote New South Wales.

Problem: Patients have not traditionally partnered in the design of their discharge plans, with discharge summaries at times not completed. In rural settings, discharge planning communicates care to a complex geographic area with fragmented resources. Patients may also be socially disadvantaged, wit...

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Publicado en:Australian Journal of Rural Health Vol. 29; no. 4; pp. 596 - 601
Autores principales: Kealy‐Bateman, Warren, Ouliaris, Calina, Viglione, Luke, Wetton, Rebecca, Bullen, Patricia
Formato: research tables/charts Journal Article
Publicado: Wiley-Blackwell Aug2021
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Aug2021
      vid: 29
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      pub: Wiley-Blackwell
      place: Malden, Massachusetts
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        10.1111/ajr.12738
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        atl: Use of a quality improvement strategy to introduce co‐design of the mental health discharge plan in rural and remote New South Wales.
      aug:
        au:
          Kealy‐Bateman, Warren
          Ouliaris, Calina
          Viglione, Luke
          Wetton, Rebecca
          Bullen, Patricia
        affil: Western NSW Local Health District, Dubbo NSW,, Australia
      sug:
        subj:
          Rural Health New South Wales
          Psychiatric Units
          Discharge Planning Methods
          Patient Discharge Summaries
          Quality Improvement Methods
          Human
          New South Wales
          Health Care Delivery, Integrated
          Rural Areas
          Audit
          Socioeconomic Factors
          Attitude of Health Personnel
          Inpatients
          Geographic Factors
          Psychiatric Care
          Family Centered Care
          Administrative Personnel
          Mental Health
          Program Planning
          Multidisciplinary Care Team
          Patient Compliance
          Health Services Accessibility
          Qualitative Studies
      ab: Problem: Patients have not traditionally partnered in the design of their discharge plans, with discharge summaries at times not completed. In rural settings, discharge planning communicates care to a complex geographic area with fragmented resources. Patients may also be socially disadvantaged, with relatives and friends sometimes excluded. Design: Situational analysis and liaison with key partners occurred in the months prior to the core project. Opportunities for improvement were noted. An audit of all discharges in May 2020 was planned to assess rates of discharge completion, co‐design and inclusion of next of kin. Qualitative feedback was also noted from staff. Setting: Dubbo inpatient mental health units (Gundaymarra and Barraminya). Key measures for improvement: Rates of discharge summary completion, co‐design of discharge plan, engagement of next of kin. Qualitative measures included reflections of clinical staff involved. Strategy for change: Junior doctors were key in facilitating each patient to co‐design their discharge plan and collaborate with all biological and psychosocial treatments and providers in a forum for open discussion. The inclusion of nominated next of kin was core. Effects of change: Discharge summary completion rates were high; co‐design of discharge plans occurred frequently; and next of kin were involved with few exceptions. The adoption of the person as expert in modifying their plan became a norm. Medical staff wanted this care frame for each person. Lessons learnt: Engaging patients and their next of kin directly in their discharge planning improves care opportunities in a rural setting, as well as understanding for all parties. This approach also prioritises the process of discharge completion.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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