Working from home during the COVID-19 pandemic: Impact on office worker productivity and work experience.

BACKGROUND: With the COVID-19 pandemic, organizations embraced Work From Home (WFH). An important component of transitioning to WFH is the effect on workers, particularly related to their productivity and work experience. OBJECTIVES: The objective of this study is to examine how worker-, workspace-,...

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Publicado en:Work Vol. 69; no. 4; pp. 1171 - 1190
Autores principales: Awada, Mohamad, Lucas, Gale, Becerik-Gerber, Burcin, Roll, Shawn
Formato: research tables/charts Journal Article
Publicado: Sage Publications Inc. 2021
Acceso en línea:Ver este registro en EBSCOhost
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      pub: Sage Publications Inc.
      place: Thousand Oaks, California
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        atl: Working from home during the COVID-19 pandemic: Impact on office worker productivity and work experience.
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        au:
          Awada, Mohamad
          Lucas, Gale
          Becerik-Gerber, Burcin
          Roll, Shawn
        affil: Department of Civil and Environmental Engineering, University of Southern California, Los Angeles, CA, USA
      sug:
        subj:
          COVID-19 Pandemic
          Work Environment
          Home Environment
          Productivity
          Job Experience
          Time Factors
          Human
          Questionnaires
          Employee Attitudes
          Sex Factors
          Age Factors
          Socioeconomic Factors
          Health Status
          Interprofessional Relations
          Communication
          Male
          Female
          Adolescence
          Adult
          Middle Age
          Aged
          Aged, 80 and Over
          Descriptive Statistics
          T-Tests
          Pearson's Correlation Coefficient
          Analysis of Variance
          Post Hoc Analysis
          Adolescent: 13-18 years
          Adult: 19-44 years
          Middle Aged: 45-64 years
          Aged: 65+ years
          Aged, 80 & over
          Male
          Female
      ab: BACKGROUND: With the COVID-19 pandemic, organizations embraced Work From Home (WFH). An important component of transitioning to WFH is the effect on workers, particularly related to their productivity and work experience. OBJECTIVES: The objective of this study is to examine how worker-, workspace-, and work-related factors affected productivity and time spent at a workstation on a typical WFH day during the pandemic. METHODS: An online questionnaire was designed and administered to collect the necessary information. Data from 988 respondents were included in the analyses. RESULTS: Overall perception of productivity level among workers did not change relative to their in-office productivity before the pandemic. Female, older, and high-income workers were likely to report increased productivity. Productivity was positively influenced by better mental and physical health statuses, having a teenager, increased communication with coworkers and having a dedicated room for work. Number of hours spent at a workstation increased by approximately 1.5 hours during a typical WFH day. Longer hours were reported by individuals who had school age children, owned an office desk or an adjustable chair, and had adjusted their work hours. CONCLUSION: The findings highlight key factors for employers and employees to consider for improving the WFH experience.
      pubtype: Academic Journal
      doctype:
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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