Social‐Psychological Context Moderates Incentives to Co‐produce: Evidence from a Large‐Scale Survey Experiment on Park Upkeep in an Urban Setting.

This paper presents evidence that the relevance of incentives to co‐produce depends on the social‐psychological context under which actors operate. We propose that context (including community attachment, trust in local authorities, ethnic diversity, unemployment level, and population density) moder...

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Publicado en:Public Administration Review Vol. 81; no. 5; pp. 935 - 951
Autores principales: Letki, Natalia, Steen, Trui
Formato: Artículo
Publicado: Wiley-Blackwell Sep2021
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Sep2021
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        atl: Social‐Psychological Context Moderates Incentives to Co‐produce: Evidence from a Large‐Scale Survey Experiment on Park Upkeep in an Urban Setting.
      aug:
        au:
          Letki, Natalia
          Steen, Trui
        affil:
          University of Warsaw
          Public Governance Institute
      su:
        Social psychology
        Urban parks
        Trust
        Communities
        Social norms
        Reputation
        Park maintenance
        Incentive (Psychology)
      sug:
        subj:
          Social psychology
          Urban parks
          Trust
          Communities
          Social norms
          Reputation
          Other Heavy and Civil Engineering Construction
          Nature Parks and Other Similar Institutions
          Park maintenance
          Incentive (Psychology)
      ab: This paper presents evidence that the relevance of incentives to co‐produce depends on the social‐psychological context under which actors operate. We propose that context (including community attachment, trust in local authorities, ethnic diversity, unemployment level, and population density) moderates effect of incentives (utility of the co‐produced service, monetary and reputational rewards, and social norms). Through a survey experiment carried out in 593 urban locations across 13 countries, we show that willingness to co‐produce increases with community attachment and decreases with ethnic diversity of the local area. The relevance of utility and social norms as determinants of willingness to co‐produce depends on the social‐psychological context. Reputational and monetary rewards have limited effect, and their relation to the context is less clear. All incentives are largely irrelevant when actors operate in cooperation‐conducive circumstances, where co‐production is a value in itself. However, their importance as "tools" to encourage co‐production arises under challenging contexts.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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