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What's In It For Us? Benevolence, National Security, and Digital Surveillance.

This article challenges suggestions that citizens should accept digital surveillance technologies (DSTs) and trade their privacy for better security. Drawing on data from nine EU countries, this research shows that citizens' support for DSTs varies not only depending on the way their data are used b...

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Published in:Public Administration Review Vol. 81; no. 5; pp. 862 - 874
Main Authors: Degli Esposti, Sara, Ball, Kirstie, Dibb, Sally
Format: Article
Published: Wiley-Blackwell Sep2021
Subjects:
Europe
Electronic surveillance
Citizen attitudes
National security
Sensory perception
Electronic surveillance equipment
Benevolence
Political trust (in government)
Online Access:View this record in EBSCOhost
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        atl: What's In It For Us? Benevolence, National Security, and Digital Surveillance.
      aug:
        au:
          Degli Esposti, Sara
          Ball, Kirstie
          Dibb, Sally
        affil:
          Consejo Superior de Investigaciones Científicas (CSIC)
          University of St Andrews
          Coventry University
      su:
        Europe
        Electronic surveillance
        Citizen attitudes
        National security
        Sensory perception
        Electronic surveillance equipment
        Benevolence
        Political trust (in government)
      sug:
        subj:
          Electronic surveillance
          Citizen attitudes
          National security
          Sensory perception
          Europe
          Electrical Contractors and Other Wiring Installation Contractors
          National Security
          Electronic surveillance equipment
          Benevolence
          Political trust (in government)
      ab: This article challenges suggestions that citizens should accept digital surveillance technologies (DSTs) and trade their privacy for better security. Drawing on data from nine EU countries, this research shows that citizens' support for DSTs varies not only depending on the way their data are used but also depending on their views of the security agency operating them. Using an institutional trustworthiness lens, this research investigates three DST cases—smart CCTV, smartphone location tracking, and deep packet inspection—that present escalating degrees of privacy risk to citizens. The findings show that the perceived benevolence of security agencies is essential to acceptability in all three cases. For DSTs with greater privacy risk, questions of competence and integrity enter citizens' assessments.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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