Designing for unpredictable uses: A case study on cargo handling.
BACKGROUND: Activity ergonomics aims to include work variability into design process to enable various dimensions of use in projects. As design evolves with use, understanding its characteristics is essential to decipher real working requirements. However, situated design can be pluralistic and may...
| Publicado en: | Work Vol. 70; no. 3; pp. 861 - 874 |
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| Autores principales: | , , , , , |
| Formato: | case study pictorial research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
2021
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=154047264&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 154047264 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10519815 3RC jtl: Work issn: 10519815 maglogo: N pubinfo: dt: 2021 vid: 70 iid: 3 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 154047264 154047264 154047264 10.3233/WOR-213606 154047264 ppf: 861 ppct: 13 formats: fmt: @attributes: type: P tig: atl: Designing for unpredictable uses: A case study on cargo handling. aug: au: Abraçado, Mateus Pereira Duarte, Francisco José de Castro Moura Béguin, Pascal Daniel Fontainha, Tharcisio Cotta Oggioni, Barbara Passos de Almeida, William Silva Santana affil: Federal University of Rio de Janeiro, Rio de Janeiro, Brazil sug: subj: Systems Design Ergonomics Task Performance and Analysis Work Uncertainty Human Blue Collar Workers Interviews ab: BACKGROUND: Activity ergonomics aims to include work variability into design process to enable various dimensions of use in projects. As design evolves with use, understanding its characteristics is essential to decipher real working requirements. However, situated design can be pluralistic and may lead to different interpretations than initially intended. OBJECTIVE: This paper aims at understanding the relationship between the designing phase of work systems and the situated task design in high uncertainty operations. METHODS: In an ergonomic work analysis, cargo handling operations were observed at offshore platforms, followed by discussions with workers. Two case studies were selected for the intervention process to demonstrate how workers dealt with high uncertainty tasks on site. RESULTS: Situated task design exhibited three main characteristics: (1) the project emerges from the situation; (2) it has an intentional and original character; and (3) it is situated in time and space to solve local problems. CONCLUSIONS: This combination is the essence of a microproject, which is a concept proposed in this paper. The design must provide resources not only to execute work but also to redesign the task on site. pubtype: Academic Journal doctype: case study pictorial research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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