A Meta‐Analysis of the Government Performance—Trust Link: Taking Cultural and Methodological Factors into Account.

The performance‐trust link constitutes an important issue, but the public administration and political science literature has been equivocal regarding how it is influenced by cultural and methodological factors. Meta‐analyzing 72 empirical studies, this article finds that the link is stronger in low...

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Publicado en:Public Administration Review Vol. 82; no. 1; pp. 39 - 59
Autores principales: Zhang, Jiasheng, Li, Hui, Yang, Kaifeng
Formato: Artículo
Publicado: Wiley-Blackwell Jan2022
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        atl: A Meta‐Analysis of the Government Performance—Trust Link: Taking Cultural and Methodological Factors into Account.
      aug:
        au:
          Zhang, Jiasheng
          Li, Hui
          Yang, Kaifeng
        affil:
          City University of Hong Kong
          The University of Hong Kong
          Renmin University of China
          Florida State University
      su:
        Public administration
        Political science
        Local government
        Government agencies
        Citizen attitudes
        Performance evaluation
        Political trust (in government)
        Subjectivity
      sug:
        subj:
          Public administration
          Political science
          Local government
          Government agencies
          Citizen attitudes
          Other local, municipal and regional public administration
          Other General Government Support
          Other provincial and territorial public administration
          Other federal government public administration
          Performance evaluation
          Political trust (in government)
          Subjectivity
      ab: The performance‐trust link constitutes an important issue, but the public administration and political science literature has been equivocal regarding how it is influenced by cultural and methodological factors. Meta‐analyzing 72 empirical studies, this article finds that the link is stronger in low power distance countries, when outputs are used to measure government performance, or when the focus is on local government. In addition, the performance‐trust link holds true regardless of whether performance data are subjective or objective, or whether the studies focus on performance of government as a whole or specific agencies. The results imply that in order to nurture and sustain trust in government, we should pay more attention to societal cultures and the way government performance information is provided. Trust in government studies should become both more scientific and more culturally sensitive.
      pubtype: Academic Journal
      doctype: Article
      src: R
    language: English
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