Psychological factors that affect the acceptance and need for ICT services for older adults with chronic diseases.

Background: To encourage older adults with chronic disease to use information and communications technology (ICT) services effectively, it is necessary to identify users' needs and factors affecting acceptance. Objective: To identify the psychological factors affecting the acceptance of ICT services...

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Publicado en:Gerontechnology Vol. 20; no. 2; pp. 1 - 12
Autores principales: Heui Sug Jo, Yu Seong Hwang
Formato: pictorial research tables/charts Journal Article
Publicado: International Society for Gerontechnology 2021
Acceso en línea:Ver este registro en EBSCOhost
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      pub: International Society for Gerontechnology
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        atl: Psychological factors that affect the acceptance and need for ICT services for older adults with chronic diseases.
      aug:
        au:
          Heui Sug Jo
          Yu Seong Hwang
        affil: Department of Health Policy and Management, School of Medicine, Kangwon National University, Republic of Korea
      sug:
        subj:
          Chronic Disease In Old Age
          Information Technology South Korea
          Acceptance and Commitment Therapy
          Health Services Needs and Demand
          Affect
          Patient Attitudes
          Community Living
          Human
          South Korea
          Male
          Female
          Aged
          Focus Groups
          Interviews
          Summated Rating Scaling
          Semi-Structured Interview
          Computer Literacy
          Aged: 65+ years
          Male
          Female
      ab: Background: To encourage older adults with chronic disease to use information and communications technology (ICT) services effectively, it is necessary to identify users' needs and factors affecting acceptance. Objective: To identify the psychological factors affecting the acceptance of ICT services, and the service-related preferences/priorities in home-dwelling South Korean older adults. Method: We conducted focus group interviews with 2 groups of older adults (6 males and 6 females, age = 65-75 years) with chronic diseases in June 2019. To identify which services they prioritized, we made 20 service show cards, scored on a 5-point Likert scale. Additionally, we utilized a self-developed semi-structured interview guide based on the unified theory of acceptance and use of technology 3 model (UTAUT3) to comprehensively identify how the factors affect older adults' acceptance. Results: Most participants prioritized their autonomy and worried about being dependent on ICT services. They were also reluctant to learn about and use new technology; feared the social stigma related to "being old"; and were anxious that the use of ICT services could result in deepened isolation. There was ambivalence regarding the impact of ICT services on connection with family/acquaintances. The prioritized services were emergency assistance (e.g., notifying family in case of emergencies), diet and exercise-related information, and medication reminders. Service needs and psychological factors affecting the acceptance differed by gender. Conclusion: The ICT services offered to the elderly should be developed in a way that guarantees autonomy and supports self-reliance. Services must also ensure the enhancement of social networks and maintenance of connectedness with family. Older people have a fear of learning new services; so, personal guidance and tailored education need to be offered. Further, service development must reflect the diverse needs of each user.
      pubtype: Academic Journal
      doctype:
        pictorial
        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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