Diversity of Web accessibility in tourism: Evidence based on a literature review.
BACKGROUND: In the tourism industry, people with disabilities (PwD) are frequently excluded from certain activities. The Internet is one of the most used information sources for planning tourism trips. However, the level of accessibility of information disseminated by the tourism industry through we...
| Publicado en: | Technology & Disability Vol. 33; no. 4; pp. 253 - 273 |
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| Autores principales: | , , |
| Formato: | pictorial research systematic review tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
2021
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=156136106&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 156136106 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10554181 3QS jtl: Technology & Disability issn: 10554181 maglogo: N pubinfo: dt: 2021 vid: 33 iid: 4 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 156136106 156136106 156136106 10.3233/TAD-210341 156136106 ppf: 253 ppct: 20 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Diversity of Web accessibility in tourism: Evidence based on a literature review. aug: au: Teixeira, Pedro Eusébio, Celeste Teixeira, Leonor affil: Department of Economics, Management, Industrial Engineering and Tourism, University of Aveiro, Aveiro, Portugal sug: subj: Tourism Internet Access Parents with Disabilities Technology Human Systematic Review Snowball Sample Public Accommodation Authorship ab: BACKGROUND: In the tourism industry, people with disabilities (PwD) are frequently excluded from certain activities. The Internet is one of the most used information sources for planning tourism trips. However, the level of accessibility of information disseminated by the tourism industry through websites is still very low. OBJECTIVE: This study aims to explore the existence of diversity in Web accessibility in the tourism industry. METHODS: A systematic literature review method was used for the identification, selection, and evaluation of the published research on Web accessibility in the tourism industry. A set of 40 papers obtained from relevant scientific databases, and complemented with a snowballing effect, was synthesized and analyzed. RESULTS: Low levels of diversity of Web accessibility were found in the different tourism activities analyzed. The majority of studies published in this field are relatively recent and both manual and automated methods were employed. Web accessibility failures were mainly related to lack of connectivity with assistive technologies, complex layout, and navigation difficulties. CONCLUSION: The results obtained in this systematic literature review provide important contributions to increase knowledge of Web accessibility in the tourism industry. Moreover, practical and theoretical contributions can help Web developers creating more accessible tourism websites. pubtype: Academic Journal doctype: pictorial research systematic review tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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