COVID-19-related stressors and coping strategies of support staff working with people with learning disabilities.

Background: During the coronavirus disease 2019 (COVID-19) pandemic, support staff working with people with learning disabilities experienced a range of stressors directly related to the effects of the pandemic on themselves and on service users. Supporting staff well-being is crucial given their es...

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Publicado en:Learning Disability Practice Vol. 25; no. 2; pp. 24 - 33
Autores principales: Nuttall, Alan, Douglass, Emma, Deering, Kris
Formato: research Journal Article
Publicado: Royal College of Nursing of the United Kingdom (The) 4/7/2022
Acceso en línea:Ver este registro en EBSCOhost
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      dt: 4/7/2022
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      pub: Royal College of Nursing of the United Kingdom (The)
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        10.7748/ldp.2021.e2170
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        atl: COVID-19-related stressors and coping strategies of support staff working with people with learning disabilities.
      aug:
        au:
          Nuttall, Alan
          Douglass, Emma
          Deering, Kris
        affil: RNLD and postgraduate student, University of the West of England, Bristol, England
      sug:
        subj:
          COVID-19 Pandemic United Kingdom
          Learning Disorders
          Health Personnel, Unlicensed
          Stress, Occupational
          Coping
          Work Experiences
          Human
          Qualitative Studies
          Descriptive Research
          Semi-Structured Interview
          England
          Patient Centered Care
          Psychological Well-Being
          Support, Psychosocial
          Workforce
          Email
          Stay-at-Home Orders
          United Kingdom
          Residential Facilities
      ab: Background: During the coronavirus disease 2019 (COVID-19) pandemic, support staff working with people with learning disabilities experienced a range of stressors directly related to the effects of the pandemic on themselves and on service users. Supporting staff well-being is crucial given their essential role in the lives of people with learning disabilities. Aim: To investigate the experiences, during the COVID-19 pandemic, of support staff working in residential and supported-living services for people with learning disabilities and understand the stressors staff encountered, the ways in which they managed stress and the support mechanisms they found useful. Method: A qualitative descriptive approach was used and individual semi-structured interviews were conducted with 14 support staff working in residential or supported-living services for people with learning disabilities in the south of England. Findings: The COVID-19 pandemic caused additional stress for staff, including information overload, challenges in providing person-centred, holistic support, and feelings of unfairness or being let down. However, staff derived benefits from timely, practical and non-judgemental support from managers and peers, and from celebrating their own and service users' achievements. Conclusion: A greater focus on non-judgemental listening by managers, celebration of staff's and service users' achievements and awareness of the potential overwhelming effects of email communication could reduce the stress levels support staff are exposed to.
      pubtype: Academic Journal
      doctype:
        research
        Journal Article
      ougenre: Article
    language: English
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