Technology and counselling in Africa: Reflections from MSc counselling students at a selected university in Zimbabwe.
Counselling is a field that is growing in Africa. The aim of this study was to explore the effectiveness of technology‐mediated counselling in an African setting. The use of technology in counselling needs to be pursued and commercialised as technology use has potential to grow the field of counsell...
| Publicado en: | Counselling & Psychotherapy Research Vol. 22; no. 2; pp. 377 - 385 |
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| Autores principales: | , , , |
| Formato: | research tables/charts Journal Article |
| Publicado: |
Wiley-Blackwell
Jun2022
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=156417996&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 156417996 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 14733145 TFX jtl: Counselling & Psychotherapy Research issn: 14733145 maglogo: Y pubinfo: dt: Jun2022 vid: 22 iid: 2 pid: 480 pub: Wiley-Blackwell place: Malden, Massachusetts artinfo: ui: 156417996 151449198 156417996 156417996 10.1002/capr.12443 156417996 ppf: 377 ppct: 8 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Technology and counselling in Africa: Reflections from MSc counselling students at a selected university in Zimbabwe. aug: au: Mtemeri, Jeofrey Madhovi, Yvonne Mutambara, Julia Maziti, Emmanuel affil: Faculty of Social Sciences, Great Zimbabwe University, Masvingo, Zimbabwe sug: subj: Technology Utilization Counseling Standards Psychotherapy Africa Africa Human Qualitative Studies Phenomenological Research Study Design Semi-Structured Interview Reflection Thematic Analysis Telehealth Social Media Videoconferencing Internet Utilization Feedback Privacy and Confidentiality Students, College Colleges and Universities Zimbabwe Zimbabwe ab: Counselling is a field that is growing in Africa. The aim of this study was to explore the effectiveness of technology‐mediated counselling in an African setting. The use of technology in counselling needs to be pursued and commercialised as technology use has potential to grow the field of counselling. The study made use of the qualitative research approach and the phenomenological research design. Data were collected through semi‐structured interviews. Participants of the study were purposively selected as the researchers required experienced counsellors. Data were thematically analysed. Results of the study revealed that virtual counselling was already in place in Zimbabwe. Virtual counselling allowed counsellors to reach clients from remote areas through phone calls, short message service (SMS), WhatsApp and video calling. The results also revealed that a variety of challenges were encountered. Problems of connectivity, poor network, delayed feedback and infringement of privacy were highlighted by counsellors. The study concluded that improving the counselling standards in virtual counselling may eradicate some of the challenges. It is recommended that counsellors be trained to improve on virtual counselling competency and accountability. pubtype: Academic Journal doctype: research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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