Representing Personal and Professional Identities in Policing: Sources of Strength and Conflict.

Representing diverse identities in government is important for equal employment, symbolic benefits, and opportunities to improve public service outcomes. This article uses qualitative interviews with 32 frontline police officers to examine the ways in which personal and professional identities inter...

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Publicado en:Public Administration Review Vol. 82; no. 3; pp. 396 - 410
Formato: Artículo
Publicado: Wiley-Blackwell May2022
Materias:
Acceso en línea:Ver este registro en EBSCOhost
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        Self
        Professional identity
        Police
        Organizational socialization
        Cultural pluralism
        Civil service
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          Self
          Professional identity
          Police
          Organizational socialization
          Cultural pluralism
          Civil service
          Other General Government Support
          Municipal police services
          Provincial police services
          Federal police services
          Police Protection
      ab: Representing diverse identities in government is important for equal employment, symbolic benefits, and opportunities to improve public service outcomes. This article uses qualitative interviews with 32 frontline police officers to examine the ways in which personal and professional identities intersect to promote or impede those benefits. The findings highlight how holding similar sociodemographic identities with the public can be a source of strength as it pertains to promoting shared understanding and reducing the social distance that comes with identity incongruence. However, internal identity conflicts arise as White officers overcome culture shock and endure learning curves, whereas officers of color navigate the dual pressures of empathetic treatment (that comes with shared personal identity) versus arms‐length treatment (that comes with professional identification). Even then, as seen in this study, the way officers treat and interact with the community is imperative and can overcome symbolic identity barriers.
      pubtype: Academic Journal
      doctype: Article
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    language: English
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