Electronic Reporting of Workplace Violence Incidents: Improving the Usability, and gnitive Workload, and Performance Optimizing Healthcare Workers' Co.
A majority of healthcare workers (HCWs) experience workplace violence (WPV) but most WPV events go unreported. Underreporting of WPV is well documented in the literature as a barrier to identifying underlying causes and to evaluating the effectiveness of WPV interventions. Previous studies suggest t...
| Publicado en: | Studies in Health Technology & Informatics Vol. 290; pp. 400 - 405 |
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| Autores principales: | , , , , , |
| Formato: | proceedings research tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
2022
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=157571980&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 157571980 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 09269630 U1V jtl: Studies in Health Technology & Informatics issn: 09269630 maglogo: N pubinfo: dt: 2022 vid: 290 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 157571980 157571980 157571980 10.3233/SHTI220105 157571980 ppf: 400 ppct: 5 formats: tig: atl: Electronic Reporting of Workplace Violence Incidents: Improving the Usability, and gnitive Workload, and Performance Optimizing Healthcare Workers' Co. aug: au: Foster, Meagan Adapa, Karthik Soloway, Anna Francki, Jeffrey Stokes, Sara Mazur, Lukasz affil: Division of Healthcare Engineering, Department of Radiation Oncology, University of North Carolina, Chapel Hill, NC, USA sug: subj: Workplace Violence Incident Reports Health Personnel Psychosocial Factors Cognition Workload Task Performance and Analysis Academic Medical Centers Congresses and Conferences Human Questionnaires Workload Measurement Adult Middle Age Descriptive Statistics Job Performance Ergonomics Adult: 19-44 years Middle Aged: 45-64 years ab: A majority of healthcare workers (HCWs) experience workplace violence (WPV) but most WPV events go unreported. Underreporting of WPV is well documented in the literature as a barrier to identifying underlying causes and to evaluating the effectiveness of WPV interventions. Previous studies suggest that WPV reporting data is fragmentary, unreliable, and inconsistent. Also, WPV reporting systems are suboptimally designed making it difficult for healthcare workers to report WPV incidents. This study aims to assess the usability of an electronic WPV report in a large academic medical center and the perceived cognitive workload (CWL) and performance of HCWs associated with reporting WPV events. Findings from this study suggest that our institutional WPV report has suboptimal perceived usability and suboptimal perceived cognitive workload. Further, participants with training reported lower error rates in comparison to participants without training on performance. pubtype: Academic Journal doctype: proceedings research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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