A Formative Mixed-Methods Study of Emotional Responsiveness in Telepalliative Care.

Background: It is unknown whether telemedicine-delivered palliative care (tele-PC) supports emotionally responsive patient–clinician interactions. Objectives: We conducted a mixed-methods formative study at two academic medical centers in rural U.S. states to explore the acceptability, feasibility,...

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Publicado en:Journal of Palliative Medicine Vol. 25; no. 8; pp. 1258 - 1268
Autores principales: Hutchinson, Rebecca N., Anderson, Eric C., Ruben, Mollie A., Manning, Noah, John, Liam, Daruvala, Ava, Rizzo, Donna M., Eppstein, Margaret J., Gramling, Robert, Han, Paul K.J.
Formato: interview research tables/charts Journal Article
Publicado: Mary Ann Liebert, Inc. Aug2022
Acceso en línea:Ver este registro en EBSCOhost
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      dt: Aug2022
      vid: 25
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      pub: Mary Ann Liebert, Inc.
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        10.1089/jpm.2021.0589
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        atl: A Formative Mixed-Methods Study of Emotional Responsiveness in Telepalliative Care.
      aug:
        au:
          Hutchinson, Rebecca N.
          Anderson, Eric C.
          Ruben, Mollie A.
          Manning, Noah
          John, Liam
          Daruvala, Ava
          Rizzo, Donna M.
          Eppstein, Margaret J.
          Gramling, Robert
          Han, Paul K.J.
        affil: Center for Outcomes Research and Evaluation, Maine Medical Center Research Institute, Portland, Maine, USA.
      sug:
        subj:
          Telemedicine
          Palliative Care
          Physician-Patient Relations
          Emotions
          Support, Psychosocial
          Human
          Multimethod Studies
          Academic Medical Centers United States
          United States
          Aged
          Rural Health
          Funding Source
          Aged: 65+ years
      ab: Background: It is unknown whether telemedicine-delivered palliative care (tele-PC) supports emotionally responsive patient–clinician interactions. Objectives: We conducted a mixed-methods formative study at two academic medical centers in rural U.S. states to explore the acceptability, feasibility, and emotional responsiveness of tele-PC. Design: We assessed clinicians' emotional responsiveness through questionnaires, qualitative interviews, and video coding. Results: We completed 11 tele-PC consultations. Mean age was 71 years, 30% did not complete high school, 55% experienced at least moderate financial insecurity, and 2/3 rated their overall health poorly. All patients rated tele-PC as equal to, or better than, in-person PC at providing emotional support. There was a tendency toward higher positive and lower negative emotions following the consultation. Video coding identified 114 instances of patients expressing emotions, and clinicians detected and responded to 98% of these events. Conclusion: Tele-PC appears to support emotionally responsive patient–clinician interactions. A mixed-methods approach to evaluating tele-PC yields useful, complementary insights.
      pubtype: Academic Journal
      doctype:
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        research
        tables/charts
        Journal Article
      ougenre: Article
    language: English
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