Benchmark of public intent recognition services.

Most of the conversational AI platforms use the natural language understanding pipeline. An essential algorithm of the pipeline is intent recognition. It is responsible for classifying input messages into classes (intents), and this way, controlling the dialog flow. These days, many intent recogniti...

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Bibliographic Details

Published in:	Language Resources & Evaluation Vol. 56; no. 3; pp. 1023 - 1042
Main Authors:	Lorenc, Petr, Marek, Petr, Pichl, Jan, Konrád, Jakub, Šedivý, Jan
Format:	Article
Published:	Springer Nature Sep2022
Subjects:	Web services Natural language processing Natural languages Social control
Online Access:	View this record in EBSCOhost