Information assistance systems as preventive mediators between increasing customization and mental workload.
BACKGROUND: The future of work in Germany is shaped by megatrends like globalization, automatization, digitization, and the demographic change. Furthermore, mass customization and the increasing usage of AI even in manual assembly offers new opportunities as well as it creates new challenges. OBJECT...
| Publicado en: | Work Vol. 72; no. 4; pp. 1535 - 1549 |
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| Autores principales: | , , , , , |
| Formato: | pictorial tables/charts Journal Article |
| Publicado: |
Sage Publications Inc.
2022
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=158914759&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 158914759 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 10519815 3RC jtl: Work issn: 10519815 maglogo: N pubinfo: dt: 2022 vid: 72 iid: 4 pid: 344 pub: Sage Publications Inc. place: Thousand Oaks, California artinfo: ui: 158914759 157349225 158914759 158914759 10.3233/WOR-211283 158914759 ppf: 1535 ppct: 14 formats: fmt: – @attributes: type: T – @attributes: type: P tig: atl: Information assistance systems as preventive mediators between increasing customization and mental workload. aug: au: Bläsing, Dominic Hinrichsen, Sven Wurm, Susanne Bornewasser, Manfred Brandl, Christopher Nitsch, Verena affil: Institute for Community Medicine, Prevention Research and Social Medicine University Medicine Greifswald, Greifswald, Germany sug: subj: Artificial Intelligence Utilization Health Information Systems Workload Stress, Occupational Workforce Aging Cognition Ergonomics Motivation Commitment Documentation Learning Methods Quality Management, Organizational Task Performance and Analysis ab: BACKGROUND: The future of work in Germany is shaped by megatrends like globalization, automatization, digitization, and the demographic change. Furthermore, mass customization and the increasing usage of AI even in manual assembly offers new opportunities as well as it creates new challenges. OBJECTIVE: The trend towards mass customization in turn leads to increased complexity in production, which results in additional mental workload. This effect will continue in the foreseeable future. METHOD: Especially for small and medium sized companies, the backbone of Germany's economy, automatization and Human-Robot-Collaboration will take time to develop. Information assistance systems are and will be a bridging technology to help organizations to manage increasing complexity and the mental workload of their employees to not only boost productivity but also keep their workforce healthy. The ongoing demographic change further underlines the need to use information assistance systems to compensate possible age-associated deficits, but also keep older employees committed to their work and avoid effects of disengagement or disenfranchisement through participatory ergonomics. RESULTS: Information assistance systems can only develop their inherent potential if they are designed to support employees of varying age, competence levels, and affinity for technology. Participatory development and early engagement are key factors for an increased acceptance and usage of the systems as well as the individualization to make it suitable for each individual employee. CONCLUSION: Expanding the functionalities to an adaptive assistance system, using physiological correlates of mental workload as an input, is conceivable in the future. pubtype: Academic Journal doctype: pictorial tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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