On the necessity (or lack thereof) of digital proctoring: Drawbacks, perceptions, and alternatives.

Background: It is important for institutions of higher education to maintain academic integrity, both for students and the institutions themselves. Proctoring is one way of accomplishing this, and with the increasing popularity of online courses—along with the sudden shift to online education sparke...

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Bibliographic Details
Published in:Journal of Computer Assisted Learning Vol. 38; no. 5; pp. 1482 - 1497
Main Authors: Duncan, Alex, Joyner, David
Format: research tables/charts Journal Article
Published: Wiley-Blackwell Oct2022
Online Access:View this record in EBSCOhost
Description
Summary:Background: It is important for institutions of higher education to maintain academic integrity, both for students and the institutions themselves. Proctoring is one way of accomplishing this, and with the increasing popularity of online courses—along with the sudden shift to online education sparked by the COVID‐19 pandemic—digital proctoring has seen an increase in use. However, there are privacy and bias concerns related to digital proctoring, so it is important to critically examine its role in higher education—when it should and should not be used, and how it is perceived among those who interact with it. Objectives: In this paper, we: examine the features of and concerns about digital proctoring; analyse the results of a survey regarding student and teaching assistant (TA) attitudes towards digital proctoring; and present alternatives to digital proctoring and a framework for evaluating the need for a digital proctoring tool. Methods: We surveyed students and TAs in an online graduate computer science program, asking them to provide their agreement or disagreement with 20 statements related to digital proctoring. For each response option on each statement, we calculated overall percentages as well as percentages broken out by demographics. We compared these percentages to develop a picture of student and TA perceptions. Results and Conclusions: Students and TAs alike are generally tolerant of digital proctoring software and perceive some benefits to using it, including adding integrity to course grades and value to degree programs. However, they have some concerns in the areas of privacy, equity, and technical difficulties. Takeaways: Digital proctoring software should be used only when necessary, with thought devoted to its impact on students and TAs and any concerns they may have. There exist alternative methods for maintaining academic integrity in a course. The framework we have presented can help with determining the need for digital proctoring. Lay Description: Current Knowledge: Digital proctoring is increasing in usage, particularly in the wake of the COVID‐19 pandemic.Students are more likely to cheat in un‐proctored environments.There are privacy and equity concerns related to the use of digital proctoring software.Not much research exists on student and teaching assistant attitudes towards digital proctoring. Our Contributions: We define the features that most digital proctoring tools share and articulate their benefits and drawbacks.We present the results of a survey about student and teaching assistant attitudes towards digital proctoring.We provide alternative methods for maintaining academic integrity focusing on assessment design and administration.We provide a framework for determining whether it is necessary to use digital proctoring in a course. Implications of Findings: Digital proctoring should only be used when absolutely necessary.Students and teaching assistants are generally positive about the use of digital proctoring.Concerns about privacy, bias, and technical difficulties should be considered when using digital proctoring.