Encouraging positive emotions to cope with technostress's adverse effects: insights into the broaden-and-build theory.
This study investigates the role of positive performance feedback for information and communications technology (ICT) users, who could have either low or high levels of self-control. It could, moreover, explain the impact of that technological pressure on the users' performance, resulting in their a...
| Publicado en: | Behaviour & Information Technology Vol. 41; no. 10; pp. 2187 - 2201 |
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| Autores principales: | , , , |
| Formato: | pictorial research tables/charts Journal Article |
| Publicado: |
Taylor & Francis Ltd
Aug2022
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| Acceso en línea: | Ver este registro en EBSCOhost |
| fields | @attributes: recordID: 1 pdfLink: plink: https://search.ebscohost.com/login.aspx?direct=true&db=ccm&AN=158997845&site=ehost-live header: @attributes: shortDbName: ccm uiTerm: 158997845 longDbName: CINAHL Complete uiTag: AN controlInfo: bkinfo: dissinfo: jinfo: jid: 0144929X B6Q jtl: Behaviour & Information Technology issn: 0144929X maglogo: Y pubinfo: dt: Aug2022 vid: 41 iid: 10 pid: 377 pub: Taylor & Francis Ltd place: Philadelphia, Pennsylvania artinfo: ui: 158997845 151478944 158997845 158997845 10.1080/0144929X.2021.1955008 158997845 ppf: 2187 ppct: 14 formats: tig: atl: Encouraging positive emotions to cope with technostress's adverse effects: insights into the broaden-and-build theory. aug: au: Sriwidharmanely, Sriwidharmanely Sumiyana, Sumiyana Mustakini, Jogiyanto H. Nahartyo, Ertambang affil: Faculty of Economics and Business, Gadjah Mada University, Yogyakarta, Indonesia sug: subj: Support, Psychosocial Positive Psychology Emotions Coping Stress Management Stress, Psychological Prevention and Control Information Technology Utilization Stress, Psychological Complications Workload Task Performance and Analysis Feedback Students, Undergraduate Psychosocial Factors Students, Graduate Psychosocial Factors Self Regulation Human Telecommunications Cognition Administrative Personnel Trust Information Systems Internet Experimental Studies Random Sample Factor Analysis Descriptive Statistics Education, Masters Indonesia Confidence Intervals ab: This study investigates the role of positive performance feedback for information and communications technology (ICT) users, who could have either low or high levels of self-control. It could, moreover, explain the impact of that technological pressure on the users' performance, resulting in their achieving less. This study employs three techno-stressors, i.e. complexity, system errors, and work-overload in the experimental setting. By applying a contrast analysis, we confirm that the broaden-and-build theory explains that positive emotion can build the capabilities of ICTS users to cope with the pressured technostress. This research concludes that users with low self-control who receive positive feedback perform better than those who receive negative feedback. It implies that to succeed with the implementation of information systems and their applications. The users must undergo therapy to feel good in their cognitive flow and believe that this ICT cannot harm them. Likewise, the development managers could boost the users' positive emotions, so they have more trust and better engagement with the information systems and applications. This research finally infers that the users' cognition should be broadened and built with experiential values, improving their positive emotions. pubtype: Academic Journal doctype: pictorial research tables/charts Journal Article ougenre: Article language: English refInfo: holdings: @attributes: islocal: N |
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